Technical Support Senior Engineer, PMT

Posted 12 Days Ago
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
3D Printing • Chemical • Industrial • Manufacturing
The Role
This role involves providing technical support related to powder metallurgy products, managing technical projects, leading product development, and offering customer training and support. It requires strong project management skills and communication abilities.
Summary Generated by Built In
About the Position

ESSENTIAL FUNCTIONS 基本职能Describe essential functions in job and expected output for each function. 描述岗位的基本职能和各职能的预期成果。
  • Provide technical support and technical solutions related to powder metallurgy products for customers, sales department and end-users.
  • 给予客户、销售、终端等与粉末冶金相关的技术支持及技术解决方案。
  • Responsible for PMT related technical investigation and project development activities, including planning, testing, data analysis and reports.
  • 负责粉末冶金材料相关技术项目活动,包括实验方案的制定、测试、数据统计和报告的编辑等工作。
  • Initiate and implement customer technical support, technical research, and other related tasks, then provide the results to the development department to serve product and application development.
  • 发起和执行客户技术支持、技术调研等工作,将结果反馈给开发部门,服务于产品和应用开发。
  • Provide technical support for the development and quality improvement of manufacturing processes of production.
  • 对生产工艺过程开发和质量改善提供技术支持。
  • Support in new products launching and follow–up of customer trials.
  • 支持新产品的推广以及跟进相应客户试验。
  • Perform competitor products benchmarking test 
  • 竞争对手产品的对比分析。
  • Participate in technical seminars and on-site training for customer and end users.
  • 参与针对客户与终端客户的技术研讨会和培训。
  • Participate in technical marketing, conference, exhibitions and proofing marketing technical materials.
  • 参与技术市场推广活动,行业会议,展览以及负责确认相应技术宣传材料。
  • Support the lab and equipment management and improve working process, participate in the safety management in all workplaces.
  • 支持实验室和设备相关管理工作,参与相关工作过程改善,并参与安全管理等工作。
SPECIALISED OR TECHNICAL KNOWLEDGE, SKILLS AND EXPERIENCE专家或技术知识、技能和经验Describe qualifications/training and experience required for the job.
描述岗位所需的资质证书、培训和工作经验。
  • Bachelor’s degree or above in materials science, mechanical engineering or related. Have more than five years of working experience in powder metallurgy and related materials industry.
  • 材料科学与工程、机械工程或相关专业本科及以上学历, 具有粉末冶金及相关材料领域五年以上工作经验。

  • Excellent project management skills and vast experience on product and process development projects.
  • 出色的项目管理技能和丰富的产品及工艺开发项目的管理经验。

  • Good English skill in Writing, Reading, listening and talk.
  • 良好的英文听、说、读、写能力。
  • Essential knowledge about products and process.
  • 具备产品与应用过程的理论知识,并能结合实际解决问题。
  • Competence of organizing & executing experiment and drafting technical reports.
  • 具备组织和执行试验的能力,以及相关技术报告的撰写能力。
  • Good presentation and interpretation skill.
  • 良好的演讲和说明能力。
  • Good communication skill and teamwork.
  • 良好的沟通能力和团队合作能力。
PHYSICAL DEMANDS AND WORKING ENVIRONMENT 身体要求和工作环境

Special conditions like significant physical demands (e.g. mobility, manual handling, personal protective equipment requirements etc). General working environment (e.g. office, production, off site etc). 对身体体质条件 (如机动性,手动操作,需要安全防护装置等)的要求。大致工作环境(如办公环境,生产车间等)

  • Mobility required with short notice for travelling.
  • 工作要求出差,有时需要应急出差。
  • Working environment both office, lab and off site.
  • 工作环境包括办公室,实验室以及其他场地。
COMMUNICATION/INTERFACE 沟通和接口

The external communication can be written or spoken but must be a more frequent part of the job and have a certain complexity. 外部沟通可以采用写或说,但必须是较频繁的工作部分且有一定的复杂性。

  • Internal:              
  • All our different sales & marketing organisations 公司内所有销售和市场部门
  • External:             
  • Distributors 代理商
  • Customers in all segement 所有业务板块的客户
  • End user 终端客户
  • Equipment & service suppliers 设备和服务供应商
Essential Duties, Responsibilities and Authorities 基本职责、责任和权限

While working for Höganäs pertinent laws should always be followed. Internal directives and rules concerning occupational health, safety and environment must be followed for own and colleagues sake but also that required permits are not put at jeopardy.

Working at Höganäs

We aim to offer a great and meaningful place to work where you can fulfill your potential and ambitions. We welcome all applicants and strive for diversity. We have a clear management philosophy, and just like us you believe that through collaboration and openness we develop as individuals and as a company. We see all employees, regardless of position, as leaders when we approach the challenges that the world - and we - face. Höganäs ambition is to lead the transformation to better meet the needs of tomorrow and become the preferred supplier of sustainable metal powder on a global scale – join us in our journey of sustainable change and towards net-zero climate emissions.

More about Höganäs

Höganäs is the world leader in the market for metal powders, with a yearly capacity of 500,000 tons. Höganäs vision is to inspire the industry to make more with less, and its ambition is to be the preferred supplier of sustainable metal powders. In close cooperation with customers, Höganäs develops tomorrow's solutions for automotive components, electrical motors, brazing, surface coating, and additive manufacturing. Höganäs operates 17 production centres across the globe and has a workforce of 2,400 employees. The turnover for 2024 was €1.034 biljons. Höganäs, which was founded in 1797, is owned by Lindéngruppen and Wallenberg owned FAM.


Interested? Apply today!

Skills Required

  • Bachelor's degree in materials science, mechanical engineering or related
  • More than five years of working experience in powder metallurgy and related materials
  • Excellent project management skills
  • Good English skills in writing, reading, listening, and speaking
  • Knowledge about products and process knowledge
  • Competence in organizing and executing experiments and drafting technical reports
  • Good communication and teamwork skills
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The Company
2,200 Employees
Year Founded: 1797

What We Do

Höganäs is the world's leading manufacturer of metal powders for powder metallurgy, providing innovative material solutions for industries such as automotive, additive manufacturing, and surface coating.

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