Technical Support SE

Sorry, this job was removed at 08:02 p.m. (CST) on Friday, Jun 27, 2025
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Monterrey, Nuevo León
Industrial • Manufacturing
The Role
REQUIREMENTS:
  • Residence near Santa Catarina N.L

  • Complete training in electrical engineering

  • Interpretation of electrical / electronic diagrams

  • Technician degree in electricity or electronics (technical school of electricity, electronics or career to the end)

  • Basic knowledge of standards and specifications in the electrical area – desirable

  • Communicative and outgoing personality

  • Attitude of service and attention to customers

  • Ideally first tech support/customer service experience

  • Knowledge of languages

  • Basic-Intermediate level of English

ACTIVITIES:
  • Step-by-step guidance to customers about the operation and characteristics of photovoltaic solutions, especially solar inverters. Guide through start-up, troubleshooting, up to warranty conditions and repair process

  • Complete and effective documentation on the history of equipment and clients on a digital platform

  • Remote verification methods – via phone or email.

  • Provide technical support for the introduction of new products, systems, processes in the market and help with the design of the PV system

  • Active communication with customers and courier service to complete the collection and delivery process of repaired products

  • Integration of Fronius solutions into existing corporate or private networks and help configuring the Internet connection

  • Help in training events, exhibitions and/or informative talks about the product

  • Effective communication of market information feedback, customers and communication with those responsible for other organizational areas of Fronius in Mexico and Austria

  • Constant training for your education on our products, as well as the proactive search for technical solutions for customers

Are you ready for Fronius? Apply online now and become part of the Fronius family!

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The Company
Khed, , Maharashtra
1,904 Employees
Year Founded: 1945

What We Do

We are Fronius, an Austrian company specializing in welding technology, photovoltaics, and battery charging technology. Together with our partners, customers and more than 8,000 employees, we work on inspired solutions, for a better today and a sustainable tomorrow. Whether it's efficient solar power, smart ways to charge batteries or the perfect welding seam, our products last for generations.

Our inverters, welding systems and battery charging systems are in demand worldwide, which is why we are now represented in more than 60 countries on five continents. This enables us to provide optimum support and service to our customers around the globe.

Our common goal: to convert and control energy efficiently and intelligently.

We are proud of our very special corporate culture: our Fronius spirit, our sense of unity, is always present. Whether as an employee in our production, development or in our office areas, whether in daily business or at events like the big summer party or our end-of-year celebration: We are all part of the community. We are Fronius.

𝗛𝗶𝘀𝘁𝗼𝗿𝘆
From a one-man business to a global player: it all began in the market town of Pettenbach, where company founder Günter Fronius earned a living as a repair and maintenance man in 1945. Then came the idea that got the ball rolling: the trained electrical engineer developed a battery charger for cars. “I’ll build you a device that you can connect to the grid to charge the battery,” said Günter Fronius. Over the years the product range has expanded many times over.

𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
• 1945: 1 employee
• 1980: 250 employees
• 2009: 2,700 employees
• 2020: 5,660 employees
• 2023: more than 8,000 employees

𝗠𝗼𝗿𝗲 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
• www.fronius.com/en
• www.fronius.com/en/career
• www.fronius.com/en/imprint
• www.fronius.com/en/data-privacy-statement

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