Technical Support Representative - Analyst

Posted 10 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Junior
Analytics
The Role
Provide technical support for the Open Infra program on a US shift from Manila. This replacement Analyst will follow the standardized skillset (attached), work WFH/hybrid, report to the listed manager, and coordinate with stakeholders to support client operations. Preferred induction around 13-Jul-26.
Summary Generated by Built In
Client  / Vertical head Approved New Hire RequestProgram:Open InfraBLI/Process Name:Open InfraDesignation:AnalystNo of Head Count (s):1New Hires/Replacement Hires (HC) by DesignationReplacement Billed /Unbilled / BU / OPS BenchUnbilledSFDC ID for Billed New Opportunity Reasons to hire Unbilled / BenchAttrition City / Location:Manila Standardized skillset: [Refer attached excel] Attached JD  Shift (APJ / EMEA / US / Any combination):US Reporting Manager :Lester De Guzman Educational Background: Experience Required:Attached JD Job Description:Attached JD Client Approval mail: Comments Preferred Start date:  (induction date)13-Jul-26Collaborators: Workplace: WFM, WIO, HybridWFH 

Skills Required

  • Available to work US shift hours
  • Based in Manila (location specified)
  • Work from home / hybrid workplace capability
  • Experience and skills as specified in attached JD and standardized skillset (refer attachments)

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: Mumbai, Maharashtra
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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