Technical Support - Intern

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

What's exciting about the role

We have an exciting opportunity for a Technical Support Intern to dive deep into the world of technical support while working closely with cutting-edge technologies and innovation.

You’ll have the chance to collaborate directly with corporate Engineering and R&D teams, making a real impact on product development and improvement. The role offers hands-on problem-solving experiences, allowing you to apply your programming and analytical skills in a dynamic environment. You'll not only grow your technical expertise but also refine your communication skills through documenting and reporting critical issues. If you're passionate about technology, eager to learn, and ready to tackle complex challenges, this position will be your springboard into a rewarding tech career.

Key Responsibilities:

• Assisting with customer technical accounts and delivery of the technical support services 
• Helping with root cause analysis, problem identification, and replication in the lab environment 
• Coordination of incident resolutions with corporate Engineering and R&D teams, supporting workaround preparation, and similar 
• Documenting descriptions of problems, investigation findings, testing carried out, and solutions, in the issue management system 
• Reporting new or recurring problems to design departments 

About You

• Student pursuing Bachelor’s or Master’s Degree  in Computer Science, Electrical Engineering, Computer Information Science or related field 
• Fluent communication in English and Polish 
• Understanding of (at least one of some of these) C++ / Java / Python / Bash / Linux / Android programming 
• Understanding of practical cryptography will be an advantage 
• Analytical skills, focus on quality and timely delivery, openness for learning new technologies 
• Detail oriented, with excellent communication, and interpersonal skills 
• Strong analytical skills coupled with technical curiosity 

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.