Technical Support Engineer

Reposted 3 Months Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Provide technical support in an IT Service Desk / Software and Hardware Support environment. Ensure service delivery quality and customer experience, use metrics to drive improvements, and support SAN storage architectures, tape libraries (including VTL) and Linux OS.
Summary Generated by Built In
Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Company: SystemCanada | www.systemcanada.com

World wide office:  Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan


Job Description

 

SystemCanada - Tokyo Japan

システムカナダ - 東京都

 

- Experience required in an IT Service Desk or Software Support Services environment

- Experience required in a Hardware Support Services

- Profound understanding of Service Delivery and Quality, Metrics and Customer Experience is required

- SAN storage network architecture or similar architecture desired

- Proficient in using Tape library including VTL and Linux OS. ...


 

Skills Required

  • Experience in an IT Service Desk or Software Support Services environment
  • Experience in Hardware Support Services
  • Profound understanding of Service Delivery and Quality, Metrics and Customer Experience
  • SAN storage network architecture or similar architecture
  • Proficient in using Tape library including VTL and Linux OS
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The Company
Year Founded: 1999

What We Do

System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.

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