Position Summary
We are looking for a new Technical Support Engineer to join our AC Presales team!Role and Responsibilities
- Technical support for questions in the design and sales phase
- Creating sales arguments for the Samsung AC portfolio
- Creation and execution of technical presentations
- System updates regarding the project phase
- High level of knowledge of own and competitor HVAC equipment
- Supporting customers by providing the best solutions to their requirements
- Entering and updating BO and Spec in projects
- Technical comparison with competitors
- Changing competitor equipment in tenders
- Supporting marketing with rechecking literature tech specs
- Creating a database of potential projects on the market and following up
Skills and Qualifications
- Minimum University degree in Mechanical Engineering
- 2 years in a similar position
- Bilingual (Croatian and English) – Advanced knowledge of English in communication and writing
- Good knowledge of IT systems (MS Office, AutoCAD)
- Technical knowledge of DX and water solutions - HVAC
- Design knowledge
- Product presentation skills and creation of the same
- Communication skills
- Excellent organization and time management skills
- Ability to multitask
- Accurate
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What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
