Technical Support Engineer - Kafka Connect - MST or PST timezone

Reposted 20 Days Ago
Hiring Remotely in United States
Remote
111K-130K Annually
Mid level
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
Leading the Real-Time Data Revolution
The Role
Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.
Summary Generated by Built In

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

What You Will Do:
  • Working with customers to resolve a wide range of issues with their Confluent deployments

  • Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture

  • Communicating with our Engineering team to provide real-time product feedback from the field

  • Improving product documentation and authoring knowledge base articles

  • Creating and reviewing product demos and internal tooling

  • Working closely with the team behind Apache Kafka!

What You Will Bring:
  • Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform

  • Regularly provide technical support within your current role

  • Strong debugging skills for troubleshooting and resolving issues related to external or integrated software systems provided by third parties

  • Proficiency in Java or Scala

  • Experience in diagnosing, reproducing and resolving customer issues

  • Experience with Java, Databases, Cloud Object stores, Messaging systems, Cloud Functions is a plus

  • Experience with client server technologies or distributed systems

  • Desire to make customers successful through direct interaction.

  • Two out of these three:

  • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)

  • Operational knowledge of Java applications (stack, jmap, etc.)

  • Experience with at least one mainstream distributed system (e.g. Kafka, Kafka Connect, Spark etc)

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Top Skills

Apache Kafka
Cloud Functions
Cloud Object Stores
Databases
Java
Kafka Connect
Linux
Messaging Systems
Scala
Spark
Am I A Good Fit?
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The Company
Dubai
3,263 Employees
Year Founded: 2014

What We Do

Your data shouldn’t be a problem to manage. It should be your superpower. The Confluent data streaming platform transforms organizations with trustworthy, real-time data that seamlessly spans your entire environment and powers innovation across every use case. Create smarter, deploy faster, and maximize efficiency with a true data streaming platform from the pioneers in data streaming. Learn more at confluent.io.

Why Work With Us

At Confluent, we’re not just building better tech, we’re rewriting how data moves. No egos, no solo acts - just smart, curious people pushing toward something bigger, together. Belonging isn’t a perk here. It’s the baseline. Work from anywhere. Build with everyone. One Confluent. One team. whole new way of making data flow.

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