Technical Support Associate

About HUB

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 20,000 professionals in 750 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

We currently have an opportunity for a Technical Support Associate.

Overview: 

Responsible for providing technical assistance and workflow support to the Commercial Service, Marketing and Production team.

Responsibilities: 

Responsibilities may include all or some or the following:

• Support production and account managers with proposals and policy summaries.
• Enter data as required by insurance company automation systems.
• Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input.
• Process certificate of insurance requests which cannot be forwarded to the certificate processing team.
• Obtain and provide account managers, producers and marketing loss reports from our insurance carriers.
• Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients
• Maintain cancellation/reinstatement system for commercial accounts.
• Responsible for the invoicing of commercial policies.
• Policy checking and endorsement processing of automobile and workers compensation insurance policies.
• Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
• Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Other responsibilities as assigned by Manager.

Qualifications: 

• Work experience within an office environment
• Ability to obtain a Property and Casualty license after hire.
• Experience automated systems and Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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