Technical Support Advisor (Italian - speaking) On-site MI36

Reposted One Month Ago
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A Coruña, La Coruña, Galicia, ESP
In-Office
Entry level
Energy
The Role
Provide technical assistance in Italian for a leading software company's support project, troubleshooting cloud and Microsoft product issues, managing customer interactions with empathy and professionalism, and applying critical thinking to resolve problems. Full-time, on-site role with product training and internal development opportunities.
Summary Generated by Built In

Job Title:

Technical Support Advisor (Italian - speaking) On-site MI36

Job Description

Are you interested in starting or focusing your career in the technology and software area?

We are looking for Technical Support Agents with Italian to provide technical assistance to a project with a world leading software development company. 

If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply! 

Requirements: 

- Excellent interpersonal and communication skills in Italian (native) and English (advanced)

- Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable) 

- Ability to handle diverse customer situations, with empathy and professionalism. 

- Critical and logical thinking for effective problem solving 

What do we offer?  

- Full time (39h/week), permanent contract, from Monday to Friday, 09.00 - 18.00

- Excellent work environment (multicultural) 

- Good work-life balance 

- Extensive training on the product, cutting-edge technologies and highly demanded in the market. 

- Important possibilities for development and promotion within the company, nationally and internationally. 

If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you! 

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

R1661968

Location:

La Coruña

Language Requirements:

English, Italian (Required)

Time Type:

Full time

Skills Required

  • Native Italian and advanced English communication skills
  • Training or experience in IT technologies/products, especially Cloud technologies and Microsoft product suite (Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server)
  • Experience with Microsoft Windows
  • Ability to handle diverse customer situations with empathy and professionalism
  • Critical and logical thinking for effective problem solving
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The Company
HQ: Canonsburg, PA
843 Employees
Year Founded: 1864

What We Do

CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com

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