Jobs at CNX

Manages inbound customer inquiries by phone and email, consults with SMB customers, recommends products and services, maintains CRM records, manages sales pipelines, meets sales targets, and supports retention, upselling, cross-selling, and marketing follow-up activities. Requires native French, advanced English, strong communication skills, sales experience, and a target-driven mindset.

Provide remote technical support for industrial 3D printers, resolving hardware, software, and application issues. Escalate unresolved cases for onsite service, document customer interactions in CRM systems, maintain knowledge resources, support field engineers, and advise customers on product features, parts, maintenance, compatibility, and technical workflows.

Manage relationships with strategic channel partners, support sales growth and retention, conduct business reviews, monitor customer health, resolve escalations, deliver training, maintain CRM data, and collaborate cross-functionally to improve partner and customer experiences.

Provides onsite IT support for Windows workstations, laptops, applications, hardware, telephony, and Wi-Fi devices. Responsibilities include imaging, deployment, patching, troubleshooting, repairs, ticket resolution through Remedy, inventory management, business continuity testing, training-room setup, vendor coordination, and end-user coaching. The role also supports compliance, Active Directory administration, and service-level adherence.

Manage high-volume outbound customer and prospect interactions focused on sales, contract renewals, retention, lead qualification, and customer satisfaction. Maintain CRM records, provide sales forecasts, handle objections, address customer roadblocks, and communicate product value. The role requires B2B sales experience, cold-calling skills, quota achievement, CRM proficiency, strong English and Spanish communication, and the ability to learn new technology.

Develop and execute creative social content across LinkedIn, short-form video, carousels, and written formats. Translate brand and campaign strategies into visually compelling, culturally relevant content; identify trends and respond quickly with on-brand concepts. Collaborate with social and content teams, contribute creative perspectives to strategy, and use performance data to improve content decisions. This hands-on role emphasizes creative production rather than channel management, scheduling, or community management.

Create on-brand social content across LinkedIn and short-form video formats by translating strategy into visuals, captions, and formats. Spot trends, rapid-react with creative executions, collaborate with social team, and use performance data to refine creative decisions.

Supervises training and quality functions for a full-time role based at Bonifacio One Technology Tower in Bonifacio Global City, Philippines. The description provides no further responsibilities or qualification details.

Provide multilingual customer support for a luxury fashion and lingerie brand through phone, email, chat, and digital channels. Handle pre- and post-sales guidance, maintain product knowledge, document interactions, meet service and quality standards, escalate issues, and collaborate with team leaders. The role requires empathy, strong communication, C2 French, advanced English, organization, adaptability, and a customer-first approach.

Monitors and evaluates customer calls, emails, and chats for accuracy and adherence to quality standards. Reports evaluation results, participates in calibration sessions and internal audits, maintains program knowledge and quality documentation, and recommends process improvements. Collaborates with quality, operations, training, client, and account-management stakeholders to improve contact quality, performance metrics, and profitability.

Monitors and evaluates customer calls, emails, and chats for accuracy and compliance with quality standards. Reports findings to business stakeholders, participates in calibration sessions and internal audits, recommends process improvements, maintains program knowledge and quality documentation, and supports performance metrics, training, and operational effectiveness.

Engage customers in an assigned territory to communicate service value, answer product or service questions, promote offerings, and sell or renew contracts. The role reports to a sales manager and requires developing strong product knowledge while participating in training and professional development opportunities.

Monitors and enforces physical security standards at a Concentrix facility. Conducts metal detector screenings, verifies employee identification and access-reader compliance, reports security incidents and policy violations, prevents theft, protects personnel and company property, and inspects work areas and positions at the end of shifts. Uses assigned communication and security equipment while safeguarding confidential information and supporting coverage across security positions as needed.

Conduct outbound prospecting, qualify leads using BANT criteria, and support sales and marketing goals. Engage customers by phone and email, communicate product value, identify suitable solutions, address concerns, maintain CRM records, and collaborate with sales leadership. The role requires high-volume outreach, product and technical learning, quota achievement, and professional customer interactions.

Senior Consultant supporting consulting engagements through business analysis, structured problem-solving, strategy development, process optimization, and transformation delivery. The role involves leading small teams, facilitating stakeholder discussions, producing high-quality reports and presentations, communicating insights, managing client relationships, and contributing to project outcomes. Proficiency in Microsoft Office and consulting methodologies is required, with willingness to travel and an MBA preferred.

Serve as a strategic advisor to CHROs, HR leaders, and executives on employee listening, engagement, and experience strategies using Microsoft Viva Glint. Design enterprise listening programs, interpret engagement data, deliver executive presentations, facilitate leadership workshops, and translate workforce insights into actionable business outcomes. Advise on organizational change, culture transformation, manager enablement, action planning, and adoption while guiding customers in maximizing Viva Glint's capabilities.

Monitors and evaluates customer calls, emails, and chats for accuracy and adherence to quality standards. Reports evaluation results, participates in calibration sessions and internal audits, recommends process improvements, maintains program knowledge and quality documentation, and supports reviews of metrics, operational processes, training, and balanced scorecards.

Monitors and evaluates calls, emails, chats, and other customer contacts against quality standards. Reports findings to business stakeholders, participates in calibration sessions and internal audits, recommends process improvements, maintains program knowledge and quality documentation, and supports performance metrics, operational processes, and profitability goals.

Manages relationships with strategic channel partners to improve retention, revenue growth, satisfaction, and sales performance. Responsibilities include conducting partner reviews, identifying at-risk customers, managing escalations, coordinating resolutions, delivering sales training, creating channel programs and talk tracks, forecasting sales, maintaining CRM data, and collaborating cross-functionally to improve partner and customer experiences.

Develop sales strategies to acquire new SaaS customers, build client relationships, deliver product demonstrations, negotiate contracts, close deals, manage pipelines, forecast revenue, and collaborate with sales, marketing, IT, and operations teams. The role targets HR and talent acquisition leaders and requires market knowledge, competitive positioning, accurate forecasting, and post-sale CRM updates.