Technical Supervisor

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New Westminster, BC
In-Office
Design
The Role
Department: Production
Reports to: Senior Manager, Production
Location: New Westminster

Your Opportunity at ARC’TERYX:

As the Technical Supervisor, you are responsible for validating the manufacturability of new products and optimizing the manufacturing processes to ready the product for mass production. You drive continuous improvement of production lines in your product categories and build a strong team of skilled manufacturing employees while demonstrating, coaching and fostering behaviors that are aligned with Arc’teryx culture and values. 
 
Meet Your Future Team:
You will work with a team of Production Supervisors and collaborate with other key collaborators from Production, Engineering, Training, Production Quality, Maintenance and other departments.
 

If you were the Technical Supervisor now, here are some of the core activities you would be doing:

  • Oversee sample and bulk Production line in collaboration with key leaders and individual contributors.
  • Set and achieve all performance KPIs for sample and bulk production lines.
  • Work closely with Planning and Technical Development teams to determine sampling capacity, schedule samples, and ensure timely execution.
  • Align with the Quality team on brand and product quality expectations, ensuring samples meet required standards. Mentor and coach the production team to uphold quality and compliance standards.
  • Collaborate with Engineering team on size runs and mini-bulk sample production to validate new products and verify processes before launch.
  • Work with Technical developers to provide constructive feedback on Design for Manufacturing improvements.
  • Provide technical training to production teams, ensuring a smooth transition from sampling to mass production.
  • Create detail delivery plans for your product category and communicate and lead the product lines to achieve quality output to meet scheduled delivery 
  • Foster and maintain a high performing workforce by developing, empowering employees and creating a culture of continuous improvement
  • Proactively identify opportunities for improvements in production flow, processes, techniques and methodologies that will improve and sustain long term success of the production lines and lead and empower your teams to execute the improvements
  • Collaborate cross-functionally to resolve challenging production issues to ensure clear directions are provided to the production lines to keep delivery schedule
  • Support with other special projects as assigned
  • tour and improvements.
  • You ensure production related data in our internal systems are accurate and updated on time, providing clear visibility and interactive functions to enable accurate reporting and planning in relation to delivery, quality, planning and performance management.
  • You prepare and communicate production status updates to key internal and external collaborators on regular base of daily, weekly and monthly to get aligned about focuses, priorities and projections.
  • You support with other special projects as assigned

Here are some of the things you could be working on in the future:

  • Build relationships with Production Planning and learn how to plan and organize manpower to prevent backlogs and bottlenecks
  • Work on projects in collaboration with Engineering and Production Quality to improve the efficiency and effectiveness of the production line operations

Are you our next Technical Supervisor?

  • You have secondary education in Apparel Design/ Apparel production or equivalent combination of education and experience.
  • You have 8+ years of apparel manufacturing experience and 3+ years of experience in a leadership role.
  • You have a deep knowledge of garment construction, standards, and production methods
  • You have an intermediate knowledge in pattern construction
  • You have a good understanding of the product development process - from prototyping to bulk production
  • You are able to set objectives, put plans together to deliver the objectives, and communicate and align your team on common objectives for optimal execution.
  • You have proven track record in workforce planning and resource management across multiple production lines in a fast-paced manufacturing environment
  • You have excellent communication skills and have ability to manage diverse interests and conflicting priorities
  • You have experiences in change management including ability to manage diverse background, cultures and behaviors.
  • You have good interpersonal skills and the ability to mentor, lead and develop the team.
  • You have experience with LEAN or modular manufacturing
  • You have strong experience with Quality process in manufacturing environment.
  • You have proficient computer skills, as required for day-to-day activities at the factory and in collaboration with various teams in Operations.
  • You are result driven, proactive in identifying the root cause of issues and developing solutions
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it

Assets

  • You have a post-secondary education in Engineering, Business Administration or another relevant field.
  • You have experience with garment design or product development
  • You have experience in manual and automation operations.
  • You have knowledge and experience working with LEAN, 6S and working with KPIs 

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. 
Join us in creating positive change in ourselves, our communities, and the world. 

Live it. Get out there - the mountains make us better 
Disruptive evolution. In pursuit of better. Always. 
Commit. We set bold objectives and see them through. 

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The Company
HQ: North Vancouver, BC
1,301 Employees
Year Founded: 1989

What We Do

Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.

Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.

In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.

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