Job Description
The Payments Technology Strategy Lead will be responsible for driving and supporting global payments technology transformation programs.
A key focus will be continuing to help shape and improve the current Program and Project Management procedures to better align them with the way teams are working in Agile and reduce manual touch points. They will support the implementation and adoption of the current procedures through strong teaching, training, coaching and mentoring throughout the organization. This role demands excellent communication, collaboration and diplomacy skills in order to guide, influence and convince others in their adoption of the mindset.
Responsibilities:
- Help drive the formalization and enhancement of the Payments technology strategy.
- Drive execution of the strategy across all teams, including business and operations partners.
- Lead the change management activities related to the strategy, particularly around agile ways of working and new and improved processes.
- Communicate the strategy, and track progress achieving strategic targets.
- Create recognition and awareness of internal success stories.
- Ensure alignment of the annual budget to the tech strategy.
- Help develop new strategic ideas and turn them into investable initiatives.
- Assess potential vendors and strategic partners to help implement or extend strategic objectives.
- Drive external assessment of competitors, partners, and general technology trends.
- Identify innovative ways to use technology to drive additional value to the business.
- Partner with the business to develop strategic partnerships.
- Represent Payments Technology with partners and in various forums.
Required Skills
- Strong leadership strategy skills, with a successful track record of defining and executing technology strategy:
- Exceptional skills organizing and visualizing complex topics in an easy-to-understand way. (Please be prepared to share examples of previous work.)
- Proven track-record of successful execution of strategy, including continuous follow-through and resolution of issues. Must have experience of following strategy through to a successful completion.
- Experience communicating across all levels of the organization, including strong executive communication skills.
- Ability to grasp complex topics quickly, and to work through the details independently from a high-level concept.
- Proven track-record of influencing senior partners across the organization, and negotiating to achieve win-win outcomes.
- Ability to develop relationships across the Payments leadership team and to put in place tools and processes to track status and challenges while minimizing overhead and distraction for the team.
- Strong communication (written and verbal) in a concise and yet in-depth manner.
- Track record of finding solutions to complex problems through critical thinking, engagement and collaboration
- Ability to thrive in an environment with a high degree of change and delivery pressure
- Driven personality with ability to self-organize work around goals and measured results, while still being a team player who is able to inspire others for continuous improvement
Qualifications:
- 5+ years in technology strategy role, preferably from a consulting or strategic advisory role.
- 5+ years experience with working with key stakeholders including Senior management business reporting, communication, and presentations
- 5+ years experience with data analysis
- 3+ years experience with process analysis with business plan development.
- Proficient in Microsoft office
- Excellent presentation skills (written and verbal)
- AI experience is a plus
Education:
- Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering (any field) or equivalent work experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Jersey City New Jersey United States------------------------------------------------------
Primary Location Full Time Salary Range:$129,840.00 - $194,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills Business Analysis, Communication, Data Analysis, IT Business Analysis, Liaison Communications, Microsoft Office, Stakeholder Management.------------------------------------------------------
Anticipated Posting Close Date:Jul 03, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 5+ years in technology strategy role
- Consulting or strategic advisory background (preferred)
- 5+ years working with senior stakeholders, business reporting, communications, and presentations
- 5+ years experience with data analysis
- 3+ years experience with process analysis and business plan development
- Proficient in Microsoft Office
- Excellent presentation skills, written and verbal
- Strong leadership and strategy skills with proven track record defining and executing technology strategy
- Proven track-record of executing strategy through to successful completion and resolving issues
- Experience communicating across all organizational levels, including executive communication
- Proven ability to influence senior partners and negotiate win-win outcomes
- Ability to develop relationships across Payments leadership and establish lightweight tracking tools and processes
- Ability to thrive in high-change, high-delivery pressure environments and self-organize
- AI experience
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
