Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.
Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.
When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions. We offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Tasks and Qualifications:Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Technical Specialist you will be...
Making your impact
- Providing technical support alongside the shift teams
- Providing robust corrective and preventative fault resolution
- To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.
- Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
- Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
- To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
- Advanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
- Prioritise system faults
- Compliance with Health & Safety legislation at all times
- Ensure quality of output at all times
- To accurately record all work undertaken
- Involvement in continuous improvement and enhancement opportunities
- Maintain product flow at all times
- Ensure on-site spares are kept to optimum levels
- Represent the company in a professional manner at all times and maintain customer relations
- Adherence to the Quality processes and procedures as set out by the company
- Fully interact with the customer in day to day activities
- Monitor and steer third party support contracts to ensure delivery of key service KPI’s
- Be a path of escalation and control during breakdown situations
Contributing to the team
- HNC in Electrical / Mechanical Engineering
- IOSH working safely (desirable)
Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.
Advanced PLC knowledge required (Siemens preferred)
PC, database, comm’s networks knowledge (preferred)
Warehouse Control System / Warehouse Management System knowledge (preferred)
- Recognised Engineering Apprenticeship
- A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
- Advanced fault finding ability and aptitude
- Working at height experience and willingness
- Previous experience of working with various conveyor/automation systems
- Excellent level of PC literacy
- Understanding of pre-preventive maintenance (PPM) schedules
- Working knowledge of FEM and BS standards governing the automated warehouse industry
- Have a continuous improvement mentality
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
