Technical Specialist

Primary DetailsTime Type: Full time

Worker Type: Employee

Kickstart 2025 with an Exciting Career Opportunity as a Technical Specialist

QBE is proud to have had a longstanding presence in the Northern Rivers community for over 20 years and is looking to grow our workers compensation team in Lismore!
Are you a technically skilled insurance professional with a strong background in workers' compensation? Do you thrive in a supportive team environment and have a passion for problem-solving and providing expert guidance? We want YOU to be a Technical Specialist for our new team in Lismore!

The Opportunity

Managed Fund Claims is thrilled to announce the launch of a new workers compensation team in Lismore, starting in 2025.
As a Technical Specialist you will be working on a diverse portfolio of claims ranging from new claims through to long tail claims, and will be accountable for providing coaching, training and advice to Case Managers on legislative, legal and technical claim strategies.
Reporting directly to the Service Manager, you’ll have the opportunity to contribute to the success and growth of the team while making a lasting impact in the workers' compensation sector.

What We’re Looking For:

• Experience in workers' compensation or a related insurance field, with a strong technical understanding of claims management and processes.

• Problem-solving skills: Ability to assess complex situations and provide clear, actionable guidance to Case Managers.

• Attention to detail: Ensure accuracy in claims management, reporting, and compliance.

• Strong communication skills: Ability to explain technical concepts to both internal teams and external stakeholders in a clear and understandable way.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. 
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. 
We believe this is our moment – what if it was yours too? 
Your career at QBE — let’s make it happen! 

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance 

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super 

• The ability to maximise retirement savings through voluntary super contributions and company matching 

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums 

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network 

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners 

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

• Family First accredited employer since 2021

Why Apply Now?

• Exciting New Team: Starting alongside others and contributing to its growth and success from the very beginning.

• Learning & Growth: There are many options available to you within QBE, depending on where you want your career to go, supported by QBE’s learning programs.

• Hybrid working: We embrace hybrid working (2 days in the office and 3 days from home)

• Make an Impact: Bringing your knowledge to a new team, growing your career and making a difference by supporting your colleagues and the people they support.

Ready to join us in February 2025?
Applications are now open! Don’t wait – this is your chance to be part of something amazing from day one.

How to Apply:
To apply, Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

The QBE Talent Acquisition team will be enjoying the holiday break from Friday 20th December 2024 until Monday 6 January 2025 (inclusive). Please expect a slight delay in response to your application until the Talent Acquisition team returns on 6 January 2025.

Skills:

Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Empathy (Inactive), Individual Resilience, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Personal Injury Claims, Problem Solving, Risk ManagementApplication Close Date: 09/01/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.