Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
- Commvault does not conduct interviews by email or text.
- We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
If you suspect a recruiting scam, please contact us at [email protected]
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
The Customer Support Technical Specialist - Associate is the technical role within the Customer Support organisation. This role entails taking calls from the assigned technology queue and assisting customers with their technical queries and issues.
What you’ll do…- Provide remote assistance to customers with their technical issues
- Maintain personal assigned incident queues, keeping customers updated
- Keep incident backlog and aged calls within defined ranges
- Maintain Customer Satisfaction levels to within or above defined
This role requires a minimum of 3+ yrs. of industry-based experience, using enterprise level platforms and applications.
- Customer Support Associates must have a solid technical foundation across areas such as Operating Systems (Wintel or Unix/ Linux), & Networking.
- They should have proven technical experience and sound troubleshooting They should have good communication skills and customer empathy.
- Engineers tackle issues end to end - be it Deployment, Configuration, Backups, Archiving, Restores, Replication, Performance benchmarking etc across a broad spectrum of cutting-edge technologies listed below -
- On prem hypervisors - VMware, MSFT Hyper-V
- Containerization - Kubernetes
- Cloud hypervisors - AWS, Azure, GCP, Nutanix AHV, OpenStack, OCI, OpenShift, RHEV
- FS - Windows File Systems
- Also, as a bonus engineers will have the opportunity to learn and work on challenging technologies like IntelliSnap using storage arrays from vendors like Netapp, Nutanix, DellEMC, HDS, HPE etc
- Continuous professional development, product training, and career pathing
- Annual health check-ups, Tuition Reimbursement
- An inclusive company culture, an opportunity to join our Community Guilds
- Personal accident cover and Term life cover
Ready to #makeyourmark at Commvault? Apply now!
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [email protected] For any inquiries not related to an accommodation please reach out to [email protected].
Commvault's Privacy Policy
Skills Required
- Minimum 3+ years of industry-based experience using enterprise-level platforms and applications
- Solid technical foundation across operating systems, including Wintel or Unix/Linux
- Solid technical foundation in networking
- Proven technical troubleshooting experience
- Good communication skills and customer empathy
- Experience addressing deployment, configuration, backups, archiving, restores, replication, and performance benchmarking issues
- Experience with VMware and Microsoft Hyper-V
- Experience with Kubernetes
- Experience with AWS, Azure, GCP, Nutanix AHV, OpenStack, OCI, OpenShift, or RHEV
- Experience with Windows file systems
- Experience with IntelliSnap and storage arrays from NetApp, Nutanix, Dell EMC, HDS, or HPE
Commvault Systems, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commvault Systems, Inc. and has not been reviewed or approved by Commvault Systems, Inc..
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Healthcare Strength — Healthcare options are broad, with multiple medical plan choices alongside dental, vision, mental‑health resources, and fertility support. These offerings, paired with EAP and wellbeing tools, are often regarded as a strong part of the package.
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Leave & Time Off Breadth — Time off includes manager‑approved Freedom PTO, paid holidays, and sick time. The breadth and flexibility are commonly seen as strengths.
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Equity Value & Accessibility — An employee stock purchase plan with a discounted, look‑back feature provides accessible ownership upside. This equity component is often viewed as a standout element of the total package.
Commvault Systems, Inc. Insights
What We Do
Commvault's data protection and information management solutions provide mid- and enterprise-level organizations worldwide with a significantly better way to get value from their data Commvault can help companies protect, access and use all of their data, anywhere and anytime, turning data into a powerful strategic asset.
