Technical specialist (for Managed Services Solutions) (m/f/n)

Reposted 3 Days Ago
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Bratislava, SVK
In-Office
3K-3K Annually
Senior level
Information Technology
The Role
As a Technical Specialist, you'll deploy corporate solutions, monitor environments, maintain key metrics, and enhance ESET offerings while analyzing customer environments and security tools.
Summary Generated by Built In

Summary

We are looking for a new colleague to join our Corporate Solutions team to support the delivery and deployment of custom security solutions for our clients.

Job description

Your main role will be to cooperate on:

  • deployment of Corporate Solutions offering focusing on processing and analysis of data (test environment setup, production deployment based on client’s requirements)

  • monitoring of environment where the solution is deployed

  • definition, technical setup and maintenance of key metrics

  • setup and maintenance of testing scenarios of the solution at new release

  • further evolution and technical enhancements of ESET Corporate Solutions offerings

What else does Technical Specialist role entail?

  • You will work with Corporate Solutions team on delivery of ESET corporate offerings to Customer, which includes understanding Customer’s use case, requirements, understanding of ESET solution and approach, and participation on the delivery and deployment of the agreed solution.

  • You will get familiar with existing ESET products and their components as well as with the security managed services & tools, such as search‑based, distributed database systems (Elastic search, Open Search, etc.), monitoring & logging tools, Kafka and BI tools.

  • You will have a 360-degree view about ESET security solutions and products you will be able to set up and configurate them according to customer needs.

  • You will analyze technical aspects of environments (architecture, infrastructure, OS, databases, etc.) & evaluate their advantages / disadvantages / limits / risks in order to be able to provide best potential solutions / configurations of security products in customer’s environment.

What are our requirements?

Required skills and experience (infrastructure):

  • Solid understanding of architectural differences and trade‑offs between OnPrem/Cloud/Hybrid deployments,

  • Linux/Unix administration experience (Ubuntu, Debian, Rocky, RedHat),

  • Windows administration experience (Servers and Desktops).

Required skills and experience (data):

  • Ability to analyze the data and find patterns, define rules/detections based on queries, visualize the result in the most effective format,

  • Experience with databases and data querying in SQL (standard transactional databases) or NoSQL databases.

Optional: Experience in the following areas is welcome:

  • BI Tools

  • DevOps

  • Scripting

  • Security events processing - ability to troubleshoot general data issues, including ingestion failures, parsing problems, query inefficiencies, and performance degradation

  • Infrastructure: Kafka, Docker, Kubernetes

  • Experience with cloud platforms such as AWS or Azure (IAM, networking, compute, storage)

  • Active Directory/EntraID

  • Networking

    Basic wage component (brutto): from 2 500 EUR

    * Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).

    * The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

    #LI-NV1 #LI-Hybrid #senior

    Benefits

    Health & well-being
    • BenefitPlus
    • Healthcare (check-ups/annual programs)
    • Multisport card
    • Travel card "električenka"
    • Supplementary pension saving
    • Sick days
    Family
    • Marriage allowance
    • Childbirth allowance
    • Parental contribution
    • ESET family events (Family day, St.Nicholas)
    Office
    • Refreshments in the office (fruits, coffee, soft drinks)
    • Let´s get together breakfast
    • Activity room, quiet room
    • ESET events (Žranica, Christmas party..), teambuildings
    Other
    • Loyalty allowance
    • Loyalty extra days off
    • Loyalty cake
    • Loyalty glass award
    • Refer a friend
    • Christmas presents
    • Discounts from external providers

    Primary location

    Bratislava

    Additional locations

    Time type

    Full time

    Skills Required

    • Hands-on experience with AWS or Azure
    • Linux/Unix administration experience
    • Containerization and orchestration experience (Docker, Kubernetes)
    • Experience with SQL and NoSQL querying

    ESET Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.

    • Leave & Time Off Breadth Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
    • Parental & Family Support Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
    • Flexible Benefits Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.

    ESET Insights

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    The Company
    HQ: Bratislava
    1,697 Employees
    Year Founded: 1992

    What We Do

    For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more

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