About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Team
Decagon’s Talent team partners directly with company leadership to shape org design, define what success looks like, and hire the people who will shape our future. We’re Gen AI-native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world-class organization.
About the Role
Decagon is growing quickly and we’re looking for a Technical Sourcer to help us find and engage exceptional technical talent.
You’ll work closely with our Recruiters and Engineering leaders to identify the people we want at Decagon and figure out how to get them excited about what we’re building. You’ll own top-of-funnel across some of our highest-priority technical searches, from mapping talent markets and identifying great candidates to crafting outreach and building relationships.
We care more about raw ability, drive, and potential than whether you’ve followed a traditional recruiting career path. This could be a great fit for an agency recruiter looking to move in-house, a Recruiting Coordinator or Sourcer ready to take on more ownership, or someone from a high-velocity sales environment who wants to build a career in Talent.
In this role, you will
Source and engage exceptional talent across Engineering and other technical roles
Build creative sourcing strategies for competitive and hard-to-fill searches
Develop a strong understanding of technical profiles and what differentiates great engineers
Research companies, teams, and talent markets to identify candidates others might miss
Write thoughtful, personalized outreach that gets candidates excited about Decagon
Partner closely with Recruiters and hiring managers to understand their teams, calibrate on talent, and continuously improve searches
Build relationships with candidates and create an exceptional experience from the first interaction
Experiment with AI and new tools to make sourcing faster, smarter, and more effective
Take on increasing ownership across the recruiting process as you grow
Your background looks something like this
3+ years of professional experience, ideally in sourcing, agency recruiting, recruiting coordination, sales, or another high-velocity environment
You’re highly motivated and want to accelerate your career
You’re naturally curious and enjoy learning how companies, teams, and technologies work
You’re a strong communicator and comfortable reaching out to and building relationships with people you don’t know
You’re resourceful and willing to try different approaches when the obvious answer doesn’t work
You’re organized, detail-oriented, and able to manage multiple priorities at once
You thrive in fast-moving environments with high expectations
Even better if you have
Experience sourcing or recruiting technical talent
Experience at a recruiting agency or executive search firm
A track record of outperforming goals or taking on responsibility quickly
Genuine interest in AI, startups, and technology
A competitive streak and a desire to become exceptional at your craft
Compensation
$110k - $160k + equity
Benefits
We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Skills Required
- 3+ years of professional experience in sourcing, agency recruiting, recruiting coordination, sales, or another high-velocity environment
- Strong motivation and desire to accelerate career growth
- Curiosity and interest in learning how companies, teams, and technologies work
- Strong communication skills and comfort reaching out to and building relationships with unfamiliar people
- Resourcefulness and willingness to try different approaches
- Organization, attention to detail, and ability to manage multiple priorities
- Ability to thrive in fast-moving environments with high expectations
- Experience sourcing or recruiting technical talent
- Experience at a recruiting agency or executive search firm
- Track record of outperforming goals or taking on responsibility quickly
- Genuine interest in AI, startups, and technology
- Competitive streak and desire to become exceptional at the craft
What We Do
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
