Jobs at Decagon

Act as strategic HRBP for Sales and Customer orgs: advise leaders on org design, workforce and comp planning, performance management, and employee relations; build HRBP playbooks and operating model; coach managers, use people data to flag risks, lead change initiatives, and scale HRBP capabilities globally.

Designs, builds, and operates high-throughput streaming and batch data infrastructure for AI products. Responsibilities include developing Kafka, Flink, and Airflow pipelines; managing analytical data layers; optimizing query and pipeline performance; implementing Terraform and GitOps practices; improving observability, reliability, and cost efficiency; partnering with product and research teams; and participating in on-call operations and automation initiatives.

The Solutions Engineer will engage with enterprise customers, architecting AI solutions, creating demonstrations, and providing technical advice to enhance customer experiences and return on investment.

Serve as a technical pre-sales advisor to enterprise customers, architecting generative AI solutions, building custom demos on the Decagon platform, integrating with customer ecosystems and GTM workflows, and communicating technical value to stakeholders including C-level and engineering teams.

Own and close strategic enterprise accounts by building relationships with CX, Product, and Operations leaders. Develop account plans, forecast pipeline, collaborate with product and engineering to tailor solutions, influence roadmap, and expand revenue. Expect moderate travel.

Lead pre-sales technical engagement: design and architect generative AI solutions, build custom demos on the Decagon platform, advise enterprise customers, collaborate with account executives, and communicate technical value to stakeholders to drive integrations and ROI.

Serve as a technical advisor in pre-sales: design and architect generative AI solutions, build custom Decagon demos, integrate the platform into enterprise ecosystems, partner with AEs to qualify opportunities, and communicate complex technical concepts to stakeholders.

Lead strategy to win and expand large enterprise accounts for a conversational AI platform. Build C-suite relationships, develop account plans, collaborate with product and engineering to deliver tailored solutions, forecast pipeline and revenue, and provide product feedback. Moderate travel expected.

Serve as a technical pre-sales advisor: partner with Account Executives to architect and demo generative conversational AI solutions on the Decagon platform, integrate into enterprise ecosystems, communicate technical value to stakeholders, and drive ROI-focused adoption.

Lead enterprise sales efforts to win and expand strategic accounts for a conversational AI platform by developing account strategies, building C-suite relationships, collaborating cross-functionally, forecasting pipeline, and influencing product roadmap. Moderate travel expected.

Own and scale paid social programs across EMEA (LinkedIn, Meta, X, Reddit, TikTok), align spend to regional sales pipeline, build attribution connecting spend to revenue, run structured tests, and support adjacent EMEA demand-gen (ABM, landing pages, email).

As an Enterprise Account Executive, you will manage the sales cycle for enterprise accounts, generate pipelines, foster relationships, and collaborate with teams to drive success and revenue.

As a Staff Research Engineer, you'll develop and optimize conversational AI models, lead research initiatives, mentor engineers, and integrate models into production systems.

The Revenue Strategy & Operations Manager will lead go-to-market strategies, manage forecasts and KPIs, optimize performance, and drive operational efficiency across teams at Decagon.

Decagon seeks a Solutions Architect to guide enterprise clients in integrating their AI platform, ensuring business value through technical expertise.

Lead end-to-end deal structuring and pricing for enterprise opportunities, develop pricing and packaging strategy, build scalable deal desk processes, analyze pricing/deal data, and partner with Sales, Finance, and Legal to align deal economics and contracts.

As a Software Engineer on the Agent Engineering team, you'll design and build AI agents to enhance customer interactions, collaborating with various industries and addressing complex challenges.

The Product Manager will shape the product roadmap, develop AI features, and collaborate with engineering and sales to enhance Decagon's platform.

Manage the full sales cycle for enterprise accounts, generate pipeline, collaborate with teams, and foster relationships with key stakeholders to drive revenue.

The Business Value Consultant will partner with sales to develop business cases, build ROI models, and operationalize value-based selling to enhance strategic enterprise deals.