Technical Solutions Manager

Reposted 15 Days Ago
Hiring Remotely in USA
Remote
110K-140K Annually
Senior level
Healthtech
The modern provider network platform for your licensing, enrollment, credentialing and compliance needs.
The Role
As a Technical Solutions Manager, you'll onboard Enterprise customers onto Medallion's platform, focusing on data migration, integration, and automation for enhanced operational efficiency.
Summary Generated by Built In
About Medallion:

At Medallion, we believe healthcare teams should focus on what truly matters - delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.

As one of the fastest-growing healthcare technology companies - ranked #3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, #5 on LinkedIn's 2024 Top US Startups, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show - Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale.

About the role:

As a Technical Solutions Manager your primary responsibility will be getting our Enterprise customers successfully onboarded onto the Medallion platform. You will directly build integrations, migrate large data into Medallion and develop documentation and tools to make these processes more efficient as the business grows. 

As part of your role, you will engage hands-on with customers during a critical phase in their customer journey and collaborate with colleagues in Customer Success, Operations, EPD, and Sales. You will work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client’s migration needs.You will also build evergreen integrations between internal and external systems to support workflow automation. 

This role reports to the Head of Technical solutions and base compensation may land between $110,000-$140,000. In addition to base salary, Medallion offers equity, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.

Responsibilities:
  • Support our largest customers to strategize how they will migrate their existing data to Medallion
  • Owning the end-to-end data migration process, including data extraction from legacy systems, cleansing, transformation, and loading into target platforms
  • Engaging directly with clients or stakeholders to gather data requirements, resolve data discrepancies, and communicate migration progress or risks
  • Become the SME on our customers’ data while tracking milestones throughout the implementation
  • Build evergreen integrations from scratch to support the automation of workflows 
  • Write SQL queries for data extraction, transformation, and reporting, with a focus on clean, maintainable code
  • Work with complex and varied client data models, quickly assess data quality, and build tailored solutions to meet each client’s migration needs
  • Set customer expectations/timelines, perform data validation, and migrate complex datasets into Medallion 
  • Identify any blockers that could delay an implementation; partner with the appropriate internal and external teams to resolve 
  • Build Python-based automation scripts for data ingestion, transformation, reconciliation, and migration validation
  • Partner with the EPD team to productize repetitive aspects of implementations that can be automated
Requirements:
  • 6+ years of experience in data modeling and/or migration, ideally with complex data sets 
  • 4+ years of experience working directly with enterprise clients
  • Proven experience writing complex SQL queries and Python scripts, not just modifying existing code
    • Additional coding languages are a plus
  • Ability to build bi-directional integrations between external and internal platforms
  • Ability to design, build, and optimize queries and data pipelines end-to-end, including data extraction, transformation, and loading (ETL) processes
  • Familiarity with relational databases (PostgreSQL, MySQL, SQL Server, or Oracle) in a migration or data pipeline context
  • Experience at a rapidly growing SaaS company, ideally at a B2B startup
  • Ability to motivate and maintain enthusiasm throughout the onboarding engagement
  • Experience in coordinating multiple complex data projects simultaneously

#LI-Remote

We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.

Skills Required

  • 6+ years of experience in data modeling and/or migration
  • 4+ years of experience working directly with enterprise clients
  • Proven experience writing complex SQL queries
  • Proven experience building Python scripts
  • Familiarity with relational databases in a migration or data pipeline context
  • Experience at a rapidly growing SaaS company

Medallion Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Medallion and has not been reviewed or approved by Medallion.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision with options fully covered for employees and dependent coverage available. Mental health resources and HSA options with employer contributions are also referenced.
  • Leave & Time Off Breadth Time off is portrayed as generous, with unlimited PTO alongside company holidays in a remote-first environment. Parental leave is included, though exact lengths are not consistently public.
  • Flexible Benefits Flexible, remote-first support is emphasized through monthly work-from-home and team-connection stipends plus access to coworking spaces. An annual learning and development grant further broadens the benefits mix.

Medallion Insights

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The Company
San Francisco, California
200 Employees
Year Founded: 2020

What We Do

Medallion is the first solution built from the ground up to help healthcare organizations rise above regulatory complexity and offload their healthcare operations through a single, unified platform.

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