Technical Solutions Engineer

Reposted 2 Days Ago
Easy Apply
2 Locations
In-Office or Remote
95K-120K Annually
Mid level
Cybersecurity • Industrial
Industrial code is a critical asset. Treat it like one.
The Role
Partner with sales to drive technical discovery, deliver tailored demos, assess customer environments, advise on architecture and security, capture deal requirements, and coordinate with Product and Engineering to prioritize features.
Summary Generated by Built In
Copia Automation brings modern developer tools and resiliency to industrial automation. Our product provides Git-based source control for automation professionals as well as remote, real-time monitoring of the entire plant floor + state of the art backup and recover technology. We are a well-funded startup and with a growing list of happy customers throughout the industrial space. 
 
As a Copia employee, you’ll solve challenging, unique, and meaningful problems alongside passionate coworkers, while we change the way everything gets built.
 
Who you are:
 
You’re a highly technical, customer-facing problem-solver who thrives at the intersection of controls engineering and software. You enjoy helping sales team members and prospects understand complex technical ideas and translating those into practical, executable outcomes. You’re comfortable in industrial automation environments (PLCs, HMIs, OT networks, etc.) and excited about helping customers evaluate and adopt modern tooling that improves their workflows.
 
As a Technical Solutions Engineer at Copia, you’ll enable our sales organization to move faster, deliver demos, and elevate the quality of technical conversations with prospects.
 
PLEASE NOTE: ONLY CANDIDATES IN EASTERN AND CENTRAL TIME ZONES ARE ELIGIBLE FOR THIS ROLE.

What you'll do:

  • Partner with sales team members to support opportunities from early discovery through close
  • Deliver compelling product demonstrations tailored to industrial automation use cases
  • Conduct technical discovery sessions to understand prospect environments, requirements, and constraints
  • Assist with technical architecture discussions (networking, security, deployment options)
  • Maintain competitive awareness and help position Copia against alternative solutions 
  • Identify and communicate technical risks early in the deal cycle
  • Capture deal-driven requirements and share structured feedback with Product and Engineering
  • Partner with Product to validate requirements and provide input on feature prioritization based on revenue impact
  • Assist with creation and delivery of internal sales enablement sessions on product capabilities and technical messaging
  • Document technical findings from discovery and ensure consistent internal handoff notes

What you'll need:

  • 3+ years experience in a technical, customer-facing role (Solutions Engineering, Technical Sales, Controls/Application Engineering, etc.)
  • Strong understanding of industrial automation technologies and workflows
  • Experience with tools such as Rockwell Studio 5000, Siemens TIA Portal, or equivalent
  • Comfortable presenting live demos and engaging with prospects of varying technical backgrounds
  • Ability to run structured discovery conversations and ask strong technical follow-up questions
  • Ability to explain technical concepts clearly to both technical and non-technical stakeholders
  • Ability to manage multiple opportunities and prioritize effectively
  • Experience navigating complex stakeholder groups (controls, IT, cybersecurity, engineering leadership)
  • Excellent communication skills and technical intuition
  • Experience working cross-functionally with Product, Engineering, and Sales

Nice to have:

  • Experience as a controls engineer
  • Experience supporting technical buying processes
  • Experience working with remote/hybrid teams
  • Familiarity with version control (Git) or software development workflows
  • Familiarity with OT backup and disaster recovery tools
  • Background in OT networking and security discussions
  • Familiarity with Hubspot CRM

Come join us!
Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.

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The Company
HQ: New York, New York
50 Employees

What We Do

Copia is redefining how the world’s factories, energy systems, and infrastructure are built and maintained. Our Industrial Code Lifecycle Management Platform connects software engineering practices with operational technology, giving manufacturers resiliency with the visibility, control, and confidence they need to innovate safely. We’re engineers, builders, and problem-solvers driven by one mission: Keep industry moving forward. Copia is building the modern engineering platform for industrial automation. Industrial organizations operate critical infrastructure on PLCs, SCADA, and OT networks. These environments power manufacturing, energy, food production, and infrastructure worldwide. Most of them still rely on fragmented tooling and manual workflows that would not be tolerated in any modern software environment. Copia closes that gap. We bring the discipline of modern software engineering to operational technology teams, giving controls engineers and IT security teams the version control, change management, and operational resilience their environments demand. Two concepts define what we do: Industrial Code Lifecycle Management (ICLM) applies structured lifecycle practices to automation code and configuration management. Think DevOps for the plant floor. It enables industrial teams to manage PLC logic, configurations, and automation assets with version control, traceability, and controlled deployment processes. No more tribal knowledge. No more manual backups on USB drives. No more mystery around what changed, when, and who made the call. Operational Technology Disaster Recovery (OTDR) ensures automation systems can be rapidly restored after failures, cyber incidents, or operational disruptions. It covers backup validation, system restoration procedures, and resilience planning for industrial control systems. When ransomware hits or equipment fails, production gets back online in hours, not weeks. Together, ICLM and OTDR form the foundation for secure, resilient industrial automation environments. Copia is the platform that makes both operationally real.

Why Work With Us

At Copia, you’ll work with some of the most advanced industrial and engineering organizations in the world. You’ll help them adopt modern tools that improve how engineering teams collaborate, manage code, and operate critical infrastructure. Copia is growing incredibly quickly as a company, thus all roles are seen as "growth track" roles.

Copia Automation Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees are expected in the Copia office a minimum of 2-3 days/week, 10 days/month. Our office is located in NoMad/Flatiron, steps away from Madison Square Park, and minutes away from the 6, R, W, F, M, E, and 1 trains, as well as the PATH.

Typical time on-site: Flexible
HQCopia HQ
Our office is in the charming and accessible neighborhood of NoMad/Flatiron. Enjoy parks, world class dining, shopping, and abundant transit options, just outside our doors!

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