Positions Available: Multiple positions available
Position Location: Las Vegas, NV
Position: Technical Solutions Engineer III
Job Duties:
- Troubleshoot and resolve escalated customer issues related to the SYNKROS application, interfaces, and database.
- Communicate with customers and vendors as needed to address SYNKROS-related issues.
- Report discrepancies, changes, or recommendations to senior management and submit bug fixes to R&D and track resolution through to customer service.
- Maintain ongoing communication with R&D to stay informed on new functionality from each development cycle.
- Develop and utilize SQL scripts for SYNKROS issue investigation, resolution, and reporting.
- Various Worksites: Occasional travel to customer locations within the Southwest Region of the United States for client support. Travel is limited to 1 trip every 2-3 years based on client needs.
Qualifications
Job Requirements:
Education Requirements:
- Bachelor’s degree in Computer Science, or closely related. Employer will accept an advanced degree if in the same field.
Experience Requirements:
- 24 months of experience in job offered, Software Engineer, or closely related.
Special skills requirements:
- Experience in application design, implementation, maintenance, and support.
- Proficient in Java application development using Eclipse, with backend expertise in Oracle DB.
- Experience in project and issue tracking using GIT, JIRA and Zendesk.
- Proficient in implementing and troubleshooting RabbitMQ for messaging.
- Proficient in writing and debugging PL/SQL scripts as implemented on Oracle DB.
- Proficient in fine-tuning application and query performance on both Java code and Oracle DB.
- Resolved bugs and defects through thorough debugging and testing.
Salary: Available upon request
Work Schedule: 40 hours/week
Qualified applicants send resumes and apply at: http://www.konamigaming.com/careers, ref job#MP01. EOE. Standard Benefits. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI
Skills Required
- Bachelor's degree in Computer Science or a closely related field; an advanced degree in the same field is accepted.
- 24 months of experience in the job offered, Software Engineer, or a closely related role.
- Experience in application design, implementation, maintenance, and support.
- Proficiency in Java application development using Eclipse and backend development with Oracle Database.
- Experience with project and issue tracking using Git, JIRA, and Zendesk.
- Proficiency implementing and troubleshooting RabbitMQ messaging.
- Proficiency writing and debugging PL/SQL scripts on Oracle Database.
- Proficiency tuning application and query performance in Java code and Oracle Database.
- Experience resolving bugs and defects through debugging and testing.
What We Do
Konami Gaming, Inc. is a leading designer and manufacturer of slot machines and casino management systems for the global gaming market. Built on a rich heritage, Konami Gaming is a Las Vegas-based subsidiary of the world-renowned entertainment developer KONAMI HOLDINGS CORPORATION that was founded in Osaka, Japan, in 1973 by Mr. Kagemasa Kozuki. From the front line R&D through sales, marketing and service, KONAMI’s focus is to deliver the highest and most enjoyable experiences possible.
