Technical Solution Specialist-LC-Shanghai

Posted Yesterday
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Hiring Remotely in Santa Clara, CA, USA
In-Office or Remote
Mid level
Biotech
The Role
Provides technical and pre-sales support for liquid chromatography and single quadrupole mass spectrometry solutions. Designs experiments, performs customer sample analysis, identifies laboratory workflow needs, develops solutions, supports sales and after-sales teams, strengthens customer relationships, and contributes to regional market strategy. The role serves pharmaceutical, food, cosmetics, and chemical materials industries and requires approximately 35% travel.
Summary Generated by Built In
Job Description

• Through technical support, gain insights into laboratory workflows in pharmaceuticals, food, cosmetics, and chemical materials industries, identify customer needs, and uncover business opportunities;

• Independently design experiments and complete pre-sales sample analysis based on customer needs and workflows, promoting Agilent liquid chromatography solutions or developing new solutions;

• Collaborate with the sales and after-sales teams to provide technical support for liquid chromatography and single quadrupole instruments before and after sales;

• From a technical perspective, closely align with the sales process to maintain customer relationships and enhance sales win rates;

• Support and understand the company's strategic objectives, and develop corresponding action plans based on the regional market and customer conditions.

Qualifications

• Master's degree or higher in Chemistry, Materials, Pharmaceutical, or related fields, with at least 3 years of relevant analytical experience;

• Understanding of liquid chromatography, single quadrupole mass spectrometry hardware, applications, market development trends, and competitive information related to mainstream brands;

• Capable of working independently, with a spirit of innovation, willing to embrace challenges, and able to accept a 30%~40% travel ratio;

• Passionate about learning, self-motivated, and possess strong teamwork skills.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 35% of the TimeShift: DayDuration: No End DateJob Function: Sales

Skills Required

  • Master's degree or higher in Chemistry, Materials, Pharmaceutical, or a related field
  • At least 3 years of relevant analytical experience
  • Understanding of liquid chromatography and single quadrupole mass spectrometry hardware and applications
  • Knowledge of market development trends and competitive information related to mainstream brands
  • Ability to work independently and demonstrate innovation
  • Willingness to travel approximately 30%–40%
  • Passion for learning, self-motivation, and strong teamwork skills

Agilent Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.

  • Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
  • Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
  • Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.

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The Company
HQ: Santa Clara, CA
17,369 Employees
Year Founded: 1999

What We Do

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.

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