Technical Solution Consultant

Reposted 6 Days Ago
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Seoul
In-Office
Mid level
Analytics
The Role
The Technical Solution Consultant collaborates with the Sales team to present technology solutions, provide customer support, and ensure client requirements are met throughout the sales and onboarding process.
Summary Generated by Built In

We are looking for a Technical Solution Consultant to join our Solution Consulting Team in Korea.

About You – experience, education, skills, and accomplishments

  • 2-3+ years working in a software and/or Intellectual Property field, Salesforce platform solution sales experience is an advantage
  • Bachelor’s degree or relevant professional formative experience
  • The ability to communicate exceptionally well, both in writing and verbally in English and Korean
  • Strong understanding of how technology solutions can resolve business and legal process issues
  • Good pre-sales skills which would help to convince the customer of the benefit of the solution presented
  • Strong interpersonal and presentation skills, including proven experience in presentation and training in front of customers
  • A consultative approach when working with customers, and good cooperating skills when working with the internal team

It would be great if you also had . . .

  • Knowledge of Intellectual Property particularly related to patents, trademarks as well as the IP lifecycle
  • A good level of knowledge of one or more of the major IP management systems

What will you be doing in this role?

  • Works with the Sales team offering the appropriate solution for the prospects
  • Provides demonstrations to prospective and existing customers for new technology solutions or to upgrade and extend existing products and solutions
  • Provides support to Sales team as well as the Bid Management team for RFP’s and proposals concerning pricing and technical content information dissemination
  • Ensures through the entire sales process that customer expectations are managed appropriately
  • Works with Onboarding Services team to ensure that requirements are documented, implementations are properly scoped and level of effort is accurately reflected in customer proposals
  • Performs marketing and sales support at seminars, internal meetings, tradeshows and other marketing or industry related events, if required
  • Works with the product management team to communicate/filter feedback from customers in order to determine product enhancements, bugs, workflow suggestions or other product related requirements

About the Team

The software presales team supports sales function by applying their IP software expertise to understand customer challenges and business goals and to promote Clarivate’s strategic IP Software Solutions to new prospects and customers.

Hours of Work

40 hours in a week as an full time employee.

Hybrid, need to visit Clarivate office or customer 2-3days a week.

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Top Skills

Ip Management Systems
Salesforce
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The Company
Belfast
10,549 Employees

What We Do

Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

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