Purpose of the Position:
We are seeking a proactive and technically proficient analyst to bridge business operations and engineering. The ideal candidate is a resourceful problem-solver who takes ownership of critical Newsroom systems and business applications, combining the technical depth to drive discussions with the organisational skills to manage project lifecycles and reliable user support.
In this role, you will:
- Project Management & System Ownership: Manage the full lifecycle and long-term evolution of Newsroom and Business Systems. Proactively conduct discovery and analysis to prioritise enhancement requests and propose solutions for system optimisation. Regularly document and present project progress to stakeholders to ensure transparency and alignment.
- Technical Alignment: Act as a technical liaison between business users, product owners, and engineering teams. Translate functional needs into structured technical requirements and logic mappings that provide stakeholders with clear, actionable guidance.
- System Support & Incident Management: Serve as a dedicated point of contact for system support and incident management, including off-hours assistance to ensure production continuity. Beyond timely troubleshooting, maintain a comprehensive technical knowledge base and user documentation to facilitate long-term system stability and seamless information sharing.
Skills and Experience that will lead to success:
- Bachelor’s degree in Information Systems, Computer Science, or a related technical field.
- Minimum of 3 years of experience in technical business analysis, system analysis, IT project management or technology consulting.
- Ability to understand complex system logic and architecture to translate business needs into structured technical requirements, serving as a proactive bridge between Product Owners and Engineering, capable of managing priorities and technical pushback.
- Proficiency in SQL and familiarity with APIs (REST/JSON) or basic programming (e.g., Python, JavaScript) is preferred.
- Solid understanding of the Agile SDLC and a proven ability to manage project lifecycles independently, including professional documentation and presentation of progress.
- Relevant certifications in Project Management or Business Analysis are a plus.
- A high sense of responsibility and the flexibility to provide off-hours support for business-critical systems.
- Experience in the media industry and familiarity with Content Management Systems and data analytics is an advantage.
- Fluency in English is essential; proficiency in Cantonese and Mandarin is beneficial.
Work location will be at Causeway Bay office.
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What We Do
The South China Morning Post is a leading news media company that has reported on China and Asia for more than a century with global impact. Founded in 1903, SCMP is headquartered in Hong Kong, where it is the city’s newspaper of record, with a growing correspondent staff across Asia and the United States. Our vision is to “Elevate Thought”, and our mission is to “Lead the global conversation about China”. The South China Morning Post is a global digital news leader with a unique role in championing the plurality of voices in Asia through its breadth and depth of news coverage. SCMP is committed to informing and inspiring through journalism of the highest standards. Apart from its flagship newspaper, SCMP also publishes news 24/7 on SCMP.com. In 2020, SCMP became the first news organisation in Asia to join the Trust Project, a consortium of top news companies developing global transparency standards for credible journalism. Additionally, SCMP publishes a portfolio of premium lifestyle and fashion titles in Hong Kong including Cosmopolitan, ELLE, Esquire and, Harper’s BAZAAR. SCMP is also home to Abacus, a digital news brand focused on China's tech industry; Inkstone, a daily news brief for those curious about China's growing impact around the world; and Goldthread, a content platform with a focus on food, travel and culture in China. For more information, please visit us at www.scmp.com. Our Privacy Notice aims to comply with all relevant data privacy and protection laws. You should read the Privacy Notice in full at http://corp.scmp.com/privacy-policy
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