Technical Services Manager

Posted 20 Days Ago
Be an Early Applicant
Science City Mobile Home Park, City of Midland, MI, USA
In-Office
65K-68K Annually
Mid level
Professional Services • Real Estate
The Role
The Technical Services Manager oversees technical facilities management, providing engineering support and managing supply chains at Kent Science Park, focusing on sustainability and compliance.
Summary Generated by Built In

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners. 
We believe property management can be a force for good. That’s why we focus on making buildings work — not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach. 
Most job descriptions read like a recipe without showing you what the finished dish should look like. We’d rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP. 
If this role excites you and you think you could make a difference here, we’d encourage you to apply — even if you don’t tick every box. We’re interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work. 
Inclusion at MAPP 
We want the real estate industry to be a career path where people feel both welcome and wanted. We’re proud of the progress we’ve made so far, but we’re always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that – because diverse perspectives, lived experience and ways of thinking make us stronger. 
Our values and how we work 
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly.  
We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect — through charity days, fundraising, learning initiatives and social events. 
High expectations & employee ownership 
What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders — our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared — typically through a profit share that can be paid tax-free to each individual.  
Being employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture. 
In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters. 
Why join MAPP? 
This role gives you the opportunity to be part of something a little bit special in property management. We’re always looking for great character — that’s what makes someone a MAPP person. If that sounds like you, we’d love to hear from you. 
A few facts about MAPP you might like to know: 
Our engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work.

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Title, Team and Role Summary
Title : Technical Services Manager - Kent Science Park   

Team :  Site
 
Who Does This Role Report Into? Commercial Director 
Role Summary /  Purpose and Scope
Overseeing the Technical Facilities Management at Kent Science Park. You will provide close management of the technical supply chain along with providing engineering and technical support to the site and FM team. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams; 
 
• Business Solutions 
• Transition Management 
• Operational / Contract Management 
• Project Management 
• Engineering Consultancy 
• Health and Safety Compliance Management 
• Sustainability and Energy Management 

Skills, Knowledge and Values
Skills (People & Technical)
  • Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution 
  • Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property. 
  • Delivery of BMS and Building optimisation program. 
  • Knowledge of working at height confined spaces pressure systems and substantial knowledge of operating, maintaining, and HVAC systems 
  • Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels 
  • Able to use own initiative 
  • Effective PC skills, including working knowledge of Microsoft packages 
  • Delivery of identification process for opportunities of condition based maintenance. 
Values & Behaviour  
  • Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
  • Self Management including showing initiative, being proactive and meeting deadlines 
  • Embracing Change including Technology 
  • Engaging with the Big Picture 
  • Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally 
  • Achieving Results and Prioritise Work 
  • Innovative Solutions and Problem Solving 
  • Developing Self and Others and willing to Learn 

Experience and Salary
Level of Experience / Certifications:
  • Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property. 
  • Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution. 
  • Knowledge of working at height confined spaces pressure systems and substantial knowledge of operating, maintaining, and HVAC systems. 
  • Computer literate; able to create spreadsheets, presentations and write logical, succinct, and persuasive reports 
  • Lead FM technical delivery across a portfolio.  
  • Client and tenant engagement for Optimisation and asset modernisation programs. 
  • Technical problem solving and strategic planning 
  • Relevant Engineering qualification or experience.  
  • Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH
Desirable:  
  • IET - Institution of Engineering and Technology 
  • CIBSE - Chartered Institution of Building Services Engineers 
  • Building Services Engineering 
  • Mechanical / Electrical Engineering 
  • Energy / Environmental Engineering  
  • Legionella Responsible Person 
  • LEV systems  
  • PSSR  
  • Understanding of SFG20 and maintenance requirements 
Working Hours: 8am - 5pm Monday - Friday
Salary Range (Based on Experience)
£65,000 - £68,000
per annum, depending on experience.

About
We believe property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.

Skills Required

  • Demonstrable understanding of building engineering
  • Solid understanding of Health & Safety regulations
  • Relevant Engineering qualification or experience
  • Client and tenant engagement experience
  • Computer literate with strong report writing skills
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The Company
0 Employees
Year Founded: 1998

What We Do

MAPP is a people-focused, UK-leading manager of commercial real estate, managing over 1,000 commercial buildings including offices, mixed-use, retail, and leisure properties, aiming to reimagine property management.

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