Technical Services Manager

Posted Yesterday
Be an Early Applicant
4 Locations
In-Office or Remote
Senior level
Marketing Tech • Chemical
The Role
The Technical Services Manager provides technical support to the sales team, educates clients on chemical products, troubleshoots processes, and develops optimizations. The role involves significant travel, interaction with clients, and R&D of new products.
Summary Generated by Built In
Your Role 

Coastal Chemical Company is a highly ranked chemicals provider to the oil, gas, refinery, and petrochemical industries. The overall responsibility of a Technical Service Engineer is to provide technical support to the sales team as part of Coastal Chemical’s "Value Added" Program (provide superior customer service and product quality to clients). Technical Service Engineers interact daily with clients and the sales team by phone, email, or personal site visits. When not working from a home-based office, 50+ % travel is anticipated to cover the West Texas sales territory.  Must reside in West Texas.

Responsibilities 
  • Be a technical resource to educate and train the sales team on all chemical products sold.

  • Provide analytical support and process recommendations for products used in client facilities resulting in increased sales on existing and new client accounts.

  • Interact with clients and the sales team to troubleshoot a client's process and operating equipment.

  • Provide informational training seminars to clients regarding the chemical products sold to them, as well as address technical or operational issues arising from a clients process equipment.

  • Develop process models/simulations of client facilities and recommend optimization options for consideration.

  • Involvement with client new facility commissioning and start-up problems.

  • Research and development of new products to preclude or minimize future client technical and operational issues.

Your Profile 

Experience/ Skills:

  • Bachelor (Master) Degree in Chemical Engineering is preferred, but Mechanical Engineers will be considered

  • Minimum 5+ Years’ Experience in the Oil and Gas Industry

  • Strong Technical Background and Support Experience

  • Organizational skills to multi-task and manage many requests and customers.

  • Excellent Verbal and Written Communication Skills among various business groupings  from shift operators to upper management.

  • Proficient with Microsoft "Office 365" program applications.

  • ProMax and ProTreat process simulator proficiency a strong influence in consideration.

Our Offer 

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)

INTERESTED?

We look forward receiving your application.

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [email protected] (phone, tty, fax, email, etc.).

Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.  For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.

 

Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.


 

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The Company
HQ: Essen
11,289 Employees

What We Do

We are the global market leader in full-line range of chemical & ingredient products and value-added services. Our more than 17,500 employees provide tailor-made application, marketing and supply chain solutions. Our full-line portfolio comprises specialty and industrial chemicals and ingredients of a world-class supplier base. Building on our long-standing experience, unmatched global reach and local excellence, we work closely alongside our partners to make their business more successful. We operate a unique global network with about 600 locations in 72 countries.

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