Shape the Future of Technology Services
Join Shyft Global Services, part of TD SYNNEX, and help deliver world-class electronics repair and technical support services for some of the world's leading technology brands.
As a Technical Services Engineer, you will be responsible for supporting and improving electronics repair operations while leading new service program implementations and sustaining engineering activities. You will act as the technical owner for repair programs, supporting technicians, solving complex hardware issues, developing repair procedures, and ensuring high-quality service delivery for our customers.
This role combines electronics engineering, repair expertise, project coordination, and customer interaction in a dynamic international environment.
What You'll Do
- Lead the technical onboarding and implementation of new repair and service programs
- Act as the engineering owner for assigned electronics repair and support programs
- Support advanced diagnostics, troubleshooting, repair activities, and technical escalations
- Develop and improve repair procedures, test methods, troubleshooting guides, and technical documentation
- Work closely with technicians to optimize repair processes and improve operational efficiency
- Train operations teams on repair methodologies, product functionality, tools, and best practices
- Collaborate with customers and internal teams to improve service solutions and repair capabilities
- Manage project timelines, technical deliverables, and engineering requirements
- Drive continuous improvement initiatives focused on quality, turnaround time, and customer satisfaction
What We're Looking For
- Bachelor's degree in Electronics, Electrical Engineering, Computer Engineering, or a related field
- 5+ years of experience in electronics repair, sustaining engineering, manufacturing engineering, test engineering, or technical services
- Strong understanding of electronics troubleshooting, diagnostics, and repair processes
- Experience with products such as servers, storage systems, networking equipment, broadband devices, point-of-sale systems, medical devices, or similar electronic hardware
- Strong analytical and problem-solving skills
- Professional proficiency in English
- Ability to work effectively with technicians, customers, and cross-functional teams
Why Join Us?
- Work with technologies from global brands such as Microsoft, Cisco, HP, Apple, and Samsung
- Lead projects from concept to implementation
- Gain exposure to international customers and cutting-edge technologies
- Access technical training, certifications, and career development opportunities
- Join a collaborative and innovative team environment
About Shyft Global Services
Shyft Global Services, a TD SYNNEX company, is a global leader in technology lifecycle services, supporting customers in more than 100 countries. From integration and deployment to maintenance, repair, and asset recovery, we help the world's leading technology companies scale efficiently and deliver exceptional customer experiences.
At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
Skills Required
- Bachelor's degree in Electronics, Electrical Engineering, Computer Engineering, or related field
- 5+ years of experience in electronics repair, sustaining engineering, manufacturing engineering, test engineering, or technical services
- Strong understanding of electronics troubleshooting, diagnostics, and repair processes
- Experience with servers, storage systems, networking equipment, broadband devices, point-of-sale systems, medical devices, or similar electronic hardware
- Strong analytical and problem-solving skills
- Professional proficiency in English
- Ability to work effectively with technicians, customers, and cross-functional teams
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
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Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
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Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
