Technical Sales

Posted 4 Hours Ago
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Shah Alam, Petaling, Selangor, MYS
In-Office
Mid level
Industrial • Manufacturing
The Role
Customer-facing Application Specialist who partners with sales to design, implement, and optimize cleaning and hygiene programs for food and beverage manufacturers. Responsibilities include sector microbiology understanding, gap analysis, program design, trials and audits, reporting, training, and onsite technical support to improve food safety, efficiency, and sustainability.
Summary Generated by Built In

About us

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

As an employee

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person. We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable. Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

About the role

The Application Specialist provides technical expertise and drive cleaning and hygiene solutions across the F&B industry.

In this customer-facing role, you will work closely with our sales teams and customers to develop, implement, and optimize cleaning and sanitation programs that improve operational efficiency, food safety, and sustainability.

This is an excellent opportunity for someone with strong technical knowledge of food manufacturing processes who enjoys solving customer challenges and delivering value through innovative hygiene solutions.

Key responsibilities

  • Developing a clear understanding of sector processes, sector microbiology and sector cleaning by focusing on the key sectors: Dairy, Non Alcoholic Beverage, Alcoholic Beverage, and Processed Food.
  • Identifying the key gaps and improvement opportunities with the current cleaning & hygiene programs.
  • Developing Diversey cleaning & hygiene programs with a systematic approach that will include appropriate product selections, cost in use calculations, investment needs and benefits delivered to the customer.
  • Leading in execution of key value propositions, offerings and innovations.
  • Defining standards / protocols for trials, customer audits for relevant applications.
  • Leading key trials and gain approvals.
  • Create and provide reports for trials and CIP audits
  • Providing technical expertise on demand for sector and sales team.
  • Providing inputs and customer feedback to the sales team
  • Training / double working with selected people regarding application expertise / platform knowledge.
  • Supporting sales teams for serious application problems on customer sites.

Skills Required

  • Strong technical knowledge of food manufacturing processes
  • Understanding of sector microbiology and cleaning practices
  • Experience developing cleaning and hygiene programs, product selection, and cost-in-use calculations
  • Ability to design, lead, and document trials and CIP audits
  • Customer-facing skills to support sales teams and resolve onsite application problems
  • Capability to define standards/protocols and gain customer approvals
  • Training and knowledge transfer skills for internal staff and customers
  • Ability to create technical reports and provide actionable customer feedback

Solenis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solenis and has not been reviewed or approved by Solenis.

  • Healthcare Strength Healthcare coverage includes medical, dental and vision options, and a 90/10 plan is available in at least one location. Wellness tools and plan variety indicate competitive medical support.
  • Retirement Support Retirement programs include a 401(k) with employer match and tenure-linked contributions, alongside company-funded pension elements in some regions. These components suggest meaningful long-term savings support.
  • Wellbeing & Lifestyle Benefits Wellbeing initiatives span physical, emotional, social and financial health via a global EAP and a wellness platform with activity-based rewards. Site-specific amenities such as gyms, recreation and creche services further reinforce lifestyle support.

Solenis Insights

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The Company
HQ: Wilmington, DE
5,522 Employees
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row. For additional information about Solenis, please visit www.solenis.com or follow us on social media

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