About this opportunity
We are looking for a motivated Technical Sales Support Intern to join our team in Italy.
In this role, you will support the technical and solution sales teams in activities related to customer opportunities, solution positioning and pre-sales support. You will gain exposure to how technology solutions are presented, discussed and tailored to customer needs, working in close collaboration with sales, technical and delivery teams.
This internship is a great opportunity for someone interested in combining technology, business and customer engagement, while developing practical experience in a global technology company.
What you will do
As a Technical Sales Support Intern, you will support the team in:
- Preparing customer presentations, solution materials and sales support documentation.
- Supporting the analysis of customer needs and helping connect them with Ericsson solutions and offerings.
- Contributing to the preparation of technical and commercial material for customer opportunities.
- Supporting market, customer and competitor analysis to strengthen sales positioning.
- Helping collect and organize inputs from different internal teams involved in pre-sales and delivery activities.
- Supporting knowledge sharing across the team, including lessons learned, best practices and reusable materials.
- Learning how technical solutions are positioned and presented to customers in a clear, value-oriented way.
What this role is about
This internship sits at the intersection of technology, sales and customer solutions.
You will support experienced colleagues in preparing materials, structuring information, analyzing customer needs and contributing to the positioning of Ericsson solutions.
You will have the opportunity to understand how technical expertise supports business development, how customer requirements are translated into solution proposals, and how Ericsson positions itself as a technology leader in front of customers.
You will bring
- Ongoing or recently completed university degree in Engineering, Telecommunications, Computer Science, or a related field.
- Interest in technology, digital solutions, sales support and customer engagement.
- Good analytical and organizational skills.
- Strong communication skills and ability to present information clearly.
- Curiosity, proactive attitude and willingness to learn.
- Ability to work with presentations, data, reports and digital tools.
- Good knowledge of English, both written and spoken.
- Good knowledge of Microsoft Office, especially PowerPoint and Excel.
What you will learn
During the internship, you will gain exposure to technical sales support, solution positioning, customer needs analysis, pre-sales processes and value-based communication. You will learn how technology, business requirements and customer expectations come together in the development of commercial opportunities.
Why join us
At Ericsson, you will be part of a global technology company shaping the future of connectivity and digital transformation. You will work in an international and collaborative environment, learn from experienced professionals and build the foundations for your future career in technology, sales support, solution consulting or business development.
Tirocinio Extracurriculare Internship Conditions
We provide a monthly internship reimbursement of €1.000 and meal vouchers valued at €9.
Please note that this is an office-based role requiring your attendance at the office five days per week, allowing you to fully integrate with our team, collaborate directly with colleagues, and experience our dynamic work environment firsthand.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Italy, Milan
Req ID: 787801
Skills Required
- Ongoing or recently completed university degree in Engineering, Telecommunications, Computer Science, or a related field
- Interest in technology, digital solutions, sales support and customer engagement
- Good analytical and organizational skills
- Strong communication skills and ability to present information clearly
- Curiosity, proactive attitude and willingness to learn
- Ability to work with presentations, data, reports and digital tools
- Good knowledge of English, both written and spoken
- Good knowledge of Microsoft Office, especially PowerPoint and Excel
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
