About us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role (Your Why)
As a Technical Pre-Sales Specialist, you will be at the forefront of new business and revenue generation, working closely with customers to identify and deliver solutions that truly meet their needs. You will bridge the gap between technical capability and commercial outcomes, partnering with both our sales team and customers to design and demonstrate solutions deployed across Datacom's Data Centres. This role will focus on pre-sales technical expertise and long-term client relationship management.
What You Will Do
- Provide pre-sales technical support across Datacom's Data Centre solutions,
- Primarily focusing on Data Centre and networking.
- Deliver compelling sales presentations, product demonstrations and joint customer workshops
- Work with customers to assess, design and implement complex products and solutions
- Build proof-of-concept applications and rapid prototypes to demonstrate solution feasibility
- Develop and maintain strong client relationships, understanding their objectives and buying criteria
- Coordinate and participate in sales campaigns, events and promotions
- Act as the primary interface between the client and the organisation, ensuring a consistently high level of service
What You Will Bring
- Pre-sales or sales experience with account management capability
- Sound knowledge of Hybrid Cloud networking, cloud workloads and Data Centre deployment
- Ability to engage and influence technical leads and stakeholders at all levels
- Strong analytical, diagnostic and problem-solving skills
- Excellent presentation and communication skills, with the ability to translate technical concepts into clear business outcomes
- A genuine customer focus with the ability to build lasting partnerships
- A Bachelor's degree in Business, IT, Science, Engineering, Economics or a related discipline
- Certifications in AWS, Microsoft Azure or SDN Networking are highly regarded
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact
Eligibility criteria and conditions may apply to some benefits.
Skills Required
- 5+ years of pre-sales or sales experience with demonstrated account management capability
- Sound knowledge of Hybrid Cloud networking, cloud workloads and Data Centre deployment
- Certifications in AWS, Microsoft Azure or SDN Networking
- Ability to engage and influence technical leads and stakeholders at all levels
- Strong analytical, diagnostic and problem-solving skills
- Excellent presentation and communication skills, with ability to translate technical concepts into business outcomes
- Ability to build proof-of-concept applications and rapid prototypes to demonstrate solution feasibility
- Bachelor's degree in Business, IT, Science, Engineering, Economics or related discipline
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
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