Technical Publications Editor, Principal (Cortex Research)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a Principal Technical Editor for Cortex Research, you will be honing and communicating high-quality, groundbreaking cybersecurity and threat intelligence research for Palo Alto Networks XDR & XSIAM Cortex Research Department. Your goal is to work closely with Cortex researchers and the Unit 42 publishing team to ensure our research is clearly communicated in well-produced research articles and other written, recorded and visual materials. Constant collaboration with various research groups, Corporate Communications, Legal, and Content Marketing teams is essential to help raise the profile of our research and improve our brand visibility.

Your Impact

• Work with researchers to ensure high-quality, accurate, well-written pieces that are ready for publication through our Threat Research Center, social media and other properties.

• Assist researchers with understanding how to translate research into clear storytelling that resonates with media and other non-technical audiences.

• Review pieces for clarity, accuracy, grammar, spelling, punctuation, content, brand consistency and style.

• Make necessary corrections and/or coordinate with other teams to identify who can resolve outstanding issues in a piece.

• Assist researchers in shaping posts in a manner aligned with SEO best practices.

• Assist with producing metadata to accompany research posts, such as writing alt text to accompany key images. 

• Assist with quality assurance for pieces related to Cortex research such as landing pages, webinars, etc. 

• Maintain awareness of when additional notification and coordination is necessary in order to responsibly disclose our research.

• Be available to give feedback and advice to researchers and others producing content around our research.

• Work with the publishing team to clearly communicate the status of research blogs as they move through our internal processes.

• Work with the publishing team in our ongoing effort to improve our guidelines, processes and scheduling.

Qualifications

Your Experience 

• 7+ years of relevant technical writing or editing in a research publication environment (academic, nonprofit or corporate) required. 

• Native English speaker or English level equivalent to CEFR’s C2 level requirements 

• Proven experience writing or editing cybersecurity research content, including topics such as malware, APT, vulnerabilities, incident response, penetration testing, threat intelligence briefings. 

• Able to understand highly technical cybersecurity content and improve how it is communicated to a broad audience. 

• Strong communicator with extraordinary writing, communication and editing skills.

• Strong attention to detail.

• Knowledge of SEO best practices.

• Self-starter and highly motivated, with ability to be productive working remotely in a fast-paced, deadline-driven environment.

• Knowledge of AP style, and a willingness to collaborate to determine a consistent style for rapidly changing industry terms. 

• Experience in online content production.

• Deep knowledge of Google Workspace, especially features used in asynchronous collaboration.

• ​​Proven ability to manage communications and meet deadlines across complex, global stakeholder groups, with experience working in a multicultural environment and coordinating across different time zones.

Helpful Additional Experience

• An advanced degree related to communications and/or cybersecurity.

• Knowledge of WordPress and/or HTML. 

• Experience with social media scheduling tools.

• Experience with multimedia production.

• Experience with Adobe Analytics, Google Analytics or similar. 

• Familiarity with project management processes and/or software. 

Additional Information

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.