Technical Project Manager

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

Open to remote, ideal candidates located in Nashville or Cookeville, TN, Minneapolis MN, SF Bay Area

ROLE AND RESPONSIBILITIES:

In this highly visible role, you will be part of a growing technical project management group in support of NPI process development and developing solutions for extremely high-volume production. This is an exciting opportunity to contribute to building world-class manufacturing capabilities for an exciting San Francisco Bay Area-based company.

The Technical Project Manager is responsible for driving factory readiness to mass-manufacture high quality products. Broadly, this translates into the following functions:

Communication: Synthesize information on the program (product readiness for mass-production, factory readiness, relevant trade-offs, impact on development milestones) into concise communication for Senior Management.

Ensuring On Time Delivery: Responsible for delivering projects on time and within budget, clearly managing and communicating deviations from the current plan of record.  

Ensuring Design for Manufacturability: Working closely with engineering teams through the entire development cycle to ensure that not only is the design robust, but that it is manufacturable in high-volumes. 

Vendor and CM Readiness: Work with the CapEx, Fixture (Automation / Manual) and Factory teams at every build to ensure that the fixtures needed for assembling the product and the test stations for testing them are in place and qualified; SOPs for assembling products are ready and the operators are trained. 

KEY RESPONSIBILITIES:

• Lead cross-functional activities in the supply chain for overall operational readiness in all NPI phases leading into Mass Production
• Develop timelines and budgets for projects across NPI and Sustaining and report on key project metrics on a bi-weekly basis
• Collaborate with Suppliers and Engineering teams in developing manufacturing processes including process flow, equipment/ fixture designs, implementation schedules and validation plans prior to any Engineering build
• Drive project technical and operational issues with material, process, fixtures, equipment, etc. during the NPI phase to enable delivery of a mature product and manufacturing process into Mass Production 
• Understand and drive DOE’s, FMEAs and other Industry standard tools with engineering partners to identify and address risks and optimize process parameters
• Lead the establishment of Quality programs and Manufacturing Process Control Plans for early detection of issues and to ensure the highest level of Quality and Reliability is consistently delivered
• Act as Supply Chain technical lead in communicating project readiness and identifying risks

• Technical Project Manager will be responsible for a product line and will work with cross-functional NPI teams, suppliers and contract manufacturers for technical readiness for the product line
• Understand technical aspects of our product (technical roadmap, product capabilities); our supply chain (automation, sourcing, factories) synthesize feedback from manufacturing partners and drive recommendations to the Product and Engineering teams
• Identify technical challenges, review new products, new process design, and specifications to ensure scalability
• Ability to travel internationally, to China and other parts of Asia as well as the USA: 20-30% travel 

PERSONAL AND PROFESSIONAL QUALIFICATIONS: 

• 5+ years of experience with one or more of the following: high volume consumer electronics product ramp, manufacturing engineering, medical device, process development, sustaining, NPI, quality, manufacturing automation, and/or testing roles
• Excellent project management skills with strong ability to manage and prioritize multiple projects while maintaining accuracy and meeting deadlines
• Experience in many of the following methodologies: DFM, FMEA, SPC, DOE, Lean Manufacturing, Six Sigma, quality and Process Control
• Experience in resolving complex technical and infrastructure problems in a high-volume manufacturing environment
• Proficient with data analysis and effective summary for data driven decision making
• Ability to make decisions and take accountability for those decisions, with limited information, in high pressure time limited situations
• Detail orientation with a strong quality mindset. Enjoy working in a team environment
• Demonstrated ability to communicate effectively across all business levels and functions, both internally and at vendors
• Experience delivering New Production Introduction, manufacturing ramp up, and delivering consumer or medical device electronic products
• Experience working with international Contract Manufacturing partners specializing in factory operations 

EDUCATION: 

• Bachelor’s Degree in Engineering (Mechanical or Electrical preferred)

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses