Technical Project Manager

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Hyderabad, Telangana
In-Office
Digital Media • eCommerce • Marketing Tech • Software • Travel • Hospitality
Cendyn helps hotels grow revenue and build guest loyalty with integrated, cloud-based hospitality technology solutions.
The Role

Job Purpose:

The Technical Project Manager will report to the Director of Technical Project Management and serve several of the R&D project Teams to foster an effective and productive working environment and ensure the Teams follow the published standards and practices of the organization. The ideal candidate will drive the on-time delivery of planned and un-planned roadmap deliverables following the published standards and practices and using best-practices and common sense to achieve Team success.


Job Responsibilities:

Essential Functions:

Leadership and Collaboration

  • Drive on-time delivery of Project Deliverables
  • Provide Project Management Leadership for one or more project Teams
  • Collaborate with Product Leaders on Roadmap Planning activities
  • Coordinate and lead project planning, grooming and decomposition calls
  • Coordinate and lead project Team calls as necessary during the sprint
  • Coordinate and lead project Team sprint ceremonies
  • Mentor/coach Team members in alignment with the organization’s published standards and practices
  • Act as a facilitator on project calls, an impartial referee, to ensure best possible outcomes
  • Employ best-practices with a vision of driving towards high-quality deliverables
  • Actively work within the global organization to remove impediments
  • Collaborate with members of the Product Team to facilitate the progress of the Project
  • Collaborate with members of the Technical Team to facilitate the progress of the Project
  • Establish oneself as the calm and impartial voice in a room full of opinions
  • Contribute to the ongoing improvement of the organization’s standards and practices

Team Performance Reporting

  • Monitor the performance of the Team daily and pro-actively take action to ensure alignment to roadmap-level and sprint-level objectives and goals
  • Employ continuous improvement methodologies to increase Team efficiency and deliverable quality
  • Provide feedback to Project Leadership on Team performance and adherence to the organization’s standards and practices

Project Management

  • Participate and contribute to the product’s planning, roadmap and release plans
  • Use the organizations published metrics and ratings to monitor and report on project Team performance
  • Communicate the status of the project and its deliverables throughout the project lifecycle to Stakeholders
  • Identify project risks and issues, communicate and work to resolve in accordance with best practices
  • Identify and partner with project stakeholders
  • Using good communication practices establish a trusting relationship with project stakeholders
  • Assist in driving projects to their published schedules, deadlines & milestones
  • Establish and execute communication plans to reduce project risks
  • Manage and maintain tools, metrics, and related processes
  • Work with a cross-functional, fully remote, multi-time zone global Team to complete project commitments


Requirements:

Required Education and Experience:

  • Minimum graduation degree or equivalent
  • At least 5 years experience as a Project Manager
  • Project Manager certification is preferred
  • SCRUM Master certification is preferred
  • Primary experience in a software development organization
  • Experience with Agile-based project management tools such as: JIRA, Target Process, Synergy, Azure DevOps or other equivalent tool

Expected Competencies:

  • Strong English communication skills, both written and verbal
  • Ability to project manage Teams of 15 people or larger
  • Ability to understand flowcharts, specifications and project plans
  • Ability to understand complex directions and execute said directions
  • Ability to understand complex situations and determine a best option
  • Ability to be flexible and compromise
  • Ability to work across global time zones
  • Ability to use Microsoft Office tools: Teams, Word, PowerPoint, Excel, Outlook
  • Ability to communicate effectively in email communications
  • Ability to communicate effectively in chat sessions: Teams, Slack, etc
  • Ability to plan and coordinate meetings with large groups of people
  • Ability to set and maintain a meeting agenda
  • Ability to work in a fully-remote setting
  • Ability to provide timely and appropriate feedback and responses
  • Perform and work independently


Work Timings

This is a full-time position. Days and hours of work are Monday through Friday, and should be flexible to support different time zones ranging between 12 PM IST to 9PM IST, Work schedule may include evening hours or weekends due to client needs per manager instructions This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.


EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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The Company
HQ: Boca Raton, FL
730 Employees
Year Founded: 1996

What We Do

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.

Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

Cendyn has over 35,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.

To find out more, visit cendyn.com

Why Work With Us

- Global remote work and flexibility
- Flexible time off
- Heath and wellness initiatives
- Diversity, Equity, and Inclusion
- Professional development
- Community involvement
- Fun culture
- Recognition and awards
- Parental and bereavement leave
- Ethical financial backing

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