Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Project Manager III in Commercial & Investment Bank - Securities Service Technology Project Execution team, you will help lead complex technology projects and programs that promote business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
As a member of Securities Service Technology Project Execution team, you will execute projects on modernization and AWS cloud adoption. You will work with application development, Global Technology Infrastructure team, SRE / Production Management, Information Security Management, Engineer & Architects, and cross-functional teams to deliver on project requirements.
Job responsibilities
- Develop and execute end-to-end project plans that translate technical and operational objectives into clear scope, milestones, resourcing, and timelines.
- Drive delivery across multiple concurrent projects, prioritizing work and unblocking teams to achieve measurable outcomes.
- Identify and mitigate delivery, technology, and operational risks by implementing actionable risk management strategies.
- Maintain a portfolio of projects and operational risk metrics, including key risk indicators aligned to cybersecurity, vulnerability, recovery, resiliency, and capacity.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.
- Monitor dashboards and reporting to surface trends, escalate issues, and drive corrective actions with partner teams.
- Writes clear, evidence-based investigations and status updates that support governance and monthly leadership reviews.
- Partners with application development, infrastructure, site reliability and production management, and information security to deliver infrastructure and application requirements.
- Facilitates modernization efforts that improve how applications are designed, managed, and operated, including cloud adoption initiatives.
- Tracks project costs and progress for hardware and software upgrades, ensuring transparency of delivery and spend.
- Influences stakeholders and decision makers to resolve trade-offs, adapt plans, and maintain alignment to goals and controls.
- Supports evaluation of relevant platforms, tools, and vendor products to enable effective implementation decisions.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in technical program or project management leading complex technology projects.
- Demonstrated ability to lead through the full project lifecycle, including adapting to change and influencing decision makers.
- Proven stakeholder management skills, with a track record of building productive working relationships across teams.
- Strong technical fluency, with familiarity in relevant platforms, software tools, and technologies used by engineering and infrastructure teams such as M365, Jira, Confluence, Verum, and ServiceNow.
- Experience identifying, tracking, and mitigating project risks and delivery roadblocks.
- Experience developing and maintaining project plans, including scope, timelines, and resource coordination.
- Ability to manage multiple priorities with strong organization, communication, and follow-through.
- Experience producing clear project reporting, including status updates and written investigations.
- Experience working in the Technology industry, or software engineering
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
Preferred qualifications, capabilities, and skills
- Experience managing operational risk controls and resiliency-related initiatives (for example, recovery, vulnerability, and capacity measures).
- Financial services experience with comfort operating in a complex, highly governed environment.
Experience partnering with global teams in a global delivery environment.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience or equivalent expertise in technical program or project management leading complex technology projects
- Experience leading projects through the full project lifecycle
- Stakeholder management experience building productive cross-functional relationships
- Technical fluency with M365, Jira, Confluence, Verum, and ServiceNow
- Experience identifying, tracking, and mitigating project risks and delivery roadblocks
- Experience developing and maintaining project plans, including scope, timelines, and resource coordination
- Ability to manage multiple priorities with strong organization, communication, and follow-through
- Experience producing project reporting, status updates, and written investigations
- Experience working in the technology industry or software engineering
- Experience using and validating enterprise-authorized AI capabilities for technical program management workflows
- Awareness of data sensitivity and ability to follow data-handling expectations when using AI
- Experience managing operational risk controls and resiliency initiatives
- Financial services experience in a complex, highly governed environment
- Experience partnering with global teams in a global delivery environment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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