We currently have an opening for a Technical Project Manager, Platform Operations. This position will be located in Japan.
Position Overview
The Technical Project Manager, Global Platform Operations, will support the onboarding of new clients, new client requirements and workflows for our cloud based platforms. This will include project management of client onboarding, automation initiates, workflow optimization and new requirements support. Project management maximizes automated content fulfillment on the ONE platform as well as Subtitling and Dubbing management platforms which included operational transition & rollout planning, communications planning & execution, internal & external stakeholder engagement and detailed overall project planning. The Technical Project Manager will work with various internal and external stakeholders, including senior managers and department managers to understand overall business strategy, product features and requirements and prioritize & communicate those requirements to the development team.
Primary Responsibilities
Project Manage client onboarding and initiatives to drive digital supply chain process improvements to successfully and rapidly deploy end to end content fulfillment automation on the ONE and Sfera platforms.
Implement global processes and governance to streamline the migration of existing clients and new customers to our platforms
Define requirements and scope system functionality to enable end to end automation.
Maintain existing customer relationships, escalated needs and functionality requirements.
Define, prioritize, and clarify requirement user stories; working with others to understand use cases, features, return on investment metrics and overall product goals
Perform product demos and evangelize across other teams as needed. Stay in sync with overall company product strategy
Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements
Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines
Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines
Qualifications
Bachelors Degree preferred
5+ years experience in driving efficiencies and building processes around automation in support of media distribution especially related to one or more of the following areas - digital audio, digital video, subtitling, dubbing, asset management systems/platforms, multimedia formats and/or localization.
Extensive understanding of content fulfilment, digital workflows, asset and data management systems/platforms.
Experience exhibiting overall understanding and knowledge of the video post-production process, media operations, Interoperable Master Format (IMF), Media Asset Management (MAM) and/or digital video deliveries for broadcast & OTT platforms.
Extensive experience in project management with results in meeting goals and stakeholder needs.
Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority – strong technical background a plus
Excellent teamwork, written and verbal communication skills. Ability to communicate ideas in both technical and user-friendly language
Excellent attention to detail with strong organizational skills and ability to multitask.
Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player.
Skills Required
- Bachelors Degree preferred
- 5+ years experience in media distribution automation
- Extensive understanding of content fulfillment and digital workflows
- Experience in video post-production and media operations
- Extensive project management experience
- Strong communication skills
Deluxe Media Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deluxe Media Inc. and has not been reviewed or approved by Deluxe Media Inc..
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Healthcare Strength — Core medical, dental, and vision coverage is described as comprehensive, alongside mental-health support, an Employee Assistance Program, and company‑paid life and disability insurance. Plan materials and employer communications also highlight options like Aetna/Kaiser and dental DMO/DPPO, signaling breadth.
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Retirement Support — Retirement programs include a 401(k), with employer matching referenced in role materials in some cases. These benefits appear alongside tuition reimbursement and other financial protections that bolster the overall package.
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Leave & Time Off Breadth — Offerings include paid parental leave, PTO, and paid volunteer days, with some groups using flexible or “unlimited” PTO models. Flexible work arrangements are also emphasized, supporting work‑life needs alongside leave.
Deluxe Media Inc. Insights
What We Do
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing premium content creators and distributors. From Global Cinema, Content Distribution, Localization, and Mastering to end-to-end innovation and scale across Streaming, Theatrical, Broadcast and Mobile landscapes, Deluxe helps clients succeed in the new era of global entertainment and consumer engagement anywhere, anyway.
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