Technical Project Manager (Identity)

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
As part of the Global Operations & Technology Engineering organization, the Identity & Access Management (IAM) team enables secure, seamless access to enterprise applications, data, and infrastructure across our television, direct-to-consumer, film, and parks businesses. We partner with business, technology, and cyber teams to improve user experience, reduce risk, and meet regulatory and audit requirements through modern identity capabilities and strong access governance.
We are seeking a Staff Agile Technical Project Manager, Identity & Access Management to lead, manage, and deliver technology-focused projects and programs targeted explicitly at delivering the IAM strategy across the enterprise-spanning workforce identity, customer/partner access, privileged access, and access governance.
In this role, you will manage complex technical projects and programs related to IAM security, infrastructure, application engineering, and business stakeholders-driving complex, cross-portfolio initiatives that strengthen our security posture while improving the end-user experience, from the planning phase through delivery and support.
The right person for this role is not only passionate about "actions over words" but wants to be a part of shaping how our internal engineering teams deliver scalable, and consistent deliverables. The right candidate should be focused on creating and supporting processes and systems targeted on removing impediments from projects, communicating clearly, and reliably providing relevant reporting at both the team and executive level.
Responsibilities

• Drive creation and implementation of program management "ways of working" through intentional problem assessment and outcome focused review
• Support IAM Leadership in ensuring consistent use and implementation of those "ways of working" across IAM programs where necessary
• Partner with necessary stakeholders & delivery team(s) to drive program roadmap, features, prioritization, and releases for assigned vertical
• Proactively identify and manage risks, issues, and dependencies and develop plans to escalate and mitigate them
• Provide clear and consistent communication of program and project status for cross-functional teams, leadership, and stakeholders
• Develop and validate business cases with measurable benefit, influencing and interacting with multiple business cross-functional stakeholders, vendors, and internal operations and engineering teams
• Collaborate with shared services teams, including security and audit, to ensure alignment and integration of standards within all program initiatives and management of cross-functional dependencies
• Translate engineering strategy and technical requirements into a comprehensive and engaging Walking Deck, fostering a shared understanding of program goals and outcomes among all stakeholders
• Translate engineering strategy and technical requirements into a walking deck to support shared understanding of our program goals and outcomes
• Define KPIs, integrate usability studies, industry research, and analyze metrics to inform the success of products used within programs
• Utilize enterprise project management tools such as JIRA, Confluence and other applications to manage the program and deliverables, while adhering to PMO processes, documentation standards, and best practices
• Manage program capacity and forecasts

Qualifications
Basic Requirements:

• 8+ years of project management experience in a role demonstrating strong technical, operational, and analytical skills
• Bachelor's degree or equivalent work experience
• Demonstrated experience completing projects using agile technical project management principles.
• Able to simplify complex IAM concepts (authentication, authorization, entitlements, privileged access) into clear communication for both leadership and delivery teams
• Experience creating user stories, personas, and or journey maps for both end users and internal stakeholders, and evaluating finished products on satisfying them
• Extensive experience in Atlassian tools such as Jira and Confluence, leveraging them to manage projects and facilitate collaboration among teams
• Proficient in creating visually engaging and informative "walking" decks and communicating complex ideas to stakeholders in a clear and compelling manner
• Technical knowledge. Able to contribute to technical design discussions.
• Comfortable working with all levels of the organization including senior executives
• Proven ability to influence seniors and peers without direct authority; experience leading cross-functional initiatives with multiple stakeholders.
• Talented communicator who skillfully facilitates team collaboration and execution from planning to project launch, with both business and technical teams
• Self-driven, detail-oriented leader who actively works to remove barriers to achieving results
• Proactive change maker, identifying opportunities for improvement in team and project processes, aligning stakeholders to make positive changes, and successfully coaching teams to adopt them
• Successful stakeholder management in highly collaborative, multi-disciplinary development teams

Desired Characteristics:

• Certified Scrum Master
• Certified Scaled Agile Framework (SAFe) Agilist
• 8+ years program, product, related management experience in development management, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches
• Experience with Agile methodologies and the full software lifecycle: application development (application structure, device and operating system APIs, debugging, performance, security) and deployment
• Experience with Power BI or similar data visualization tools, with the ability to create insightful reports and dashboards.
• Experienced in defining and measuring success for process improvements and project or feature launches
• Familiarity with common IAM frameworks and controls (e.g., least privilege, zero trust) is a plus
• Able to simplify complex IAM concepts (authentication, authorization, entitlements, privileged access) into clear communication for both leadership and delivery teams
• Knowledge of full SDLC and experience using project delivery tools (e.g., Jira, Confluence) and working with IAM platforms (e.g., Azure AD/Entra ID, Okta, SailPoint, CyberArk or similar)

Additional Requirements:
Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110K - $145K (bonus eligible)
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.