Jobs at NBCUniversal

Provides training, technical support, process management, and system administration for PMWeb users across Universal Creative projects. Ensures compliance with project policies, procedures, security roles, workflows, and portfolio-management standards. Supports project creation, Egnyte sites, contracts, directives, change orders, and temporary project administration needs. Collaborates with finance, legal, vendors, and project teams to improve processes and maintain consistent project lifecycle practices.

Tests game features throughout development, including functional, regression, performance, and integration testing. Reproduces and documents bugs, analyzes severity and root causes, verifies fixes, maintains test plans and cases, and helps preserve build stability. The role collaborates closely with designers and engineers, uses debugging tools and game engines, evaluates usability and player experience, and communicates blockers and actionable feedback.

Builds and supports wired, wireless, and WAN network infrastructure for the Universal UK Resort. Responsibilities include network design and implementation during construction and go-live, troubleshooting Cisco equipment, testing technologies, coordinating vendors and project teams, supporting network operations, and maintaining performance, continuity, and site readiness.

Supports the Design Director in coordinating and executing the project’s design vision across gameplay pillars and disciplines. Defines shared design-programming systems, including creator-facing UGC APIs, and helps align gameplay, player experience, workflows, and feature implementation. Coordinates cross-functional teams, resolves dependencies and production risks, mentors designers, maintains documentation, and contributes to reviews, playtests, prototyping, and quality evaluation. Requires strong AAA or high-quality indie game design experience, systems thinking, Unreal Engine 5 and Blueprint expertise, and multidisciplinary leadership.

Partners with International Operations and Technology leaders on the full employee lifecycle, employee relations, workforce planning, talent management, compensation, engagement, compliance, and HR initiatives. Coaches leaders, resolves complex employee matters, supports recruitment and succession planning, analyzes workforce metrics, and coordinates projects across international and US-based HR teams.

Tests game features throughout development, identifies and documents bugs, analyzes root causes, verifies fixes, creates test plans, supports integration testing, and helps maintain build stability. The role collaborates with designers, engineers, and artists while performing functional, regression, performance, and usability testing using debugging tools and game engines.

Support the Hayu streaming product team by conducting competitor analysis, leading user interviews, collaborating with development teams, and communicating with stakeholders. The internship provides exposure to product management, app development, UX/UI design, user research, agile methods, customer satisfaction metrics, data-driven product development, and AI-supported workflows.

Provides technical and project support for ride and show control systems at Universal United Kingdom Resort. Responsibilities include vendor management, bidding, design review, fabrication, installation, commissioning, testing, contract and schedule management, technical documentation, calculations, and environmental, health, and safety compliance.

Provides engineering and project support for ride and show control systems at a theme park resort. Responsibilities include vendor management, technical specification, bidding, design review, fabrication and installation oversight, commissioning, testing, contract and schedule management, technical documentation, and engineering calculations. The role also supports environmental, health, and safety responsibilities while translating creative and business requirements into deliverable technical systems.

Leads the Audience Decisioning and Marketing Effectiveness product portfolio, owning strategy, roadmap, investments, and team development. Oversees audience creation, predictive decisioning, experimentation, measurement, attribution, optimization, and AI-enabled capabilities. Partners with marketing, data, identity, analytics, engineering, governance, privacy, and cybersecurity teams to build scalable products that improve targeting and marketing effectiveness.

Partners with studio operations leaders and employees on employee relations, HR policies, staffing, compensation, performance management, workforce planning, talent development, and organizational effectiveness. Leads complex investigations, supports represented and non-represented employees, coaches managers, drives recruitment and engagement initiatives, and contributes to strategic HR projects in a highly matrixed studio environment.

Supports HR operations in Mexico by coordinating employee lifecycle processes, maintaining employee data and HR systems, preparing payroll inputs and reports, administering benefits and leave records, and assisting HR business partners. The role also maintains procedures, supports audits, resolves data discrepancies, and contributes to process and system improvements. It requires strong Excel, reporting, organizational, communication, and data accuracy skills, along with intermediate English and frequent office attendance.

Leads the strategy, architecture, engineering, and modernization of NBCUniversal’s global digital workplace platforms. Responsibilities span Microsoft 365, endpoint management, identity and security, unified communications, enterprise AI, Copilot, Power Platform, automation, and SRE practices. The role establishes technical standards, governance, reliability objectives, and AI adoption strategies while mentoring engineers and influencing enterprise architecture, cybersecurity, operations, and business stakeholders.

Manage signage and graphic projects from design through fabrication, vendor production, installation, and final acceptance. Coordinate architects, engineers, designers, suppliers, construction partners, and third-party vendors while overseeing contracts, schedules, budgets, quality, creative intent, compliance, and environmental health and safety requirements.

Supports platform capabilities powering international streaming products, including content publishing, search, recommendations, analytics, commerce, and partner integrations. Manages roadmaps, backlogs, requirements, acceptance criteria, stakeholder priorities, and vendor relationships. Partners with engineering, architecture, data, editorial, and commercial teams to improve scalability, reliability, monitoring, performance, cost efficiency, and operational processes across Hayu and Universal+.

Provides first-line IT support to NBCUniversal employees and partners through phone, chat, and tickets. Resolves technical issues, fulfills or triages requests, meets service-level targets, delivers strong customer service, and contributes to process improvements and operational projects. The role requires experience supporting Windows, macOS, Office 365, Active Directory, mobile devices, and ITIL-based service practices in a high-volume environment.

Defines visual and technical material standards for an AAA open-world game. Develops master materials, shader systems, and scalable real-time pipelines for environments, characters, props, and procedural content. Collaborates with art, technical art, and engineering teams to solve rendering and performance challenges. Establishes quality benchmarks, validates implementations, and advances automation, R&D, and AI-assisted workflows across platforms.

Supports NBCUniversal’s Latin America business with legal matters related to channel and service distribution. Develops legal processes and templates to improve long-term efficiency. Requires legal education, at least one year of law firm or media experience, and fluency in English and Spanish; Portuguese is advantageous.

Lead client-side engineering for facilities and infrastructure throughout design, construction, commissioning, and operational handover. Oversee mechanical, electrical, public health, BMS, and fire alarm systems; coordinate designers, contractors, suppliers, and operational teams; review technical submissions and commissioning evidence; manage interfaces, risks, quality, cost, and schedule; and provide technical assurance and acceptance recommendations for a complex UK resort project.

Manages the technical delivery of theme park ride and show mechanical systems, including scope definition, bidding, vendor contracts, design, fabrication, installation, testing, acceptance, budgets, and schedules. Ensures safety, engineering quality, risk management, and compliance with applicable standards. Provides technical guidance to vendors, subcontractors, construction teams, and direct reports while coordinating attraction project execution.