Technical Program Manager

Reposted 3 Days Ago
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5 Locations
In-Office
Mid level
Information Technology • Security • Software
The Role
The Technical Program Manager will lead cross-functional teams to deliver programs, manage dependencies, ensure visibility of progress, and improve processes.
Summary Generated by Built In

Join us at Entrust  

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. 

   

Get to Know Us  

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.  

Position Overview:   

 

At Entrust, we put identity at the heart of digital-first experiences. Our SaaS remote identity verification solution provides an AI-powered platform for various industries to meet regulatory needs, combat sophisticated fraud, and enable seamless onboarding and access throughout the customer lifecycle. 

 

As a Technical Program Manager (TPM), you will play a pivotal role in driving cross-functional efforts to ensure our products are strategically positioned in the market and meet all necessary requirements. You will lead complex, multi-disciplinary programs from inception and discovery through execution and go-to-market, ensuring seamless collaboration across teams and delivering impactful results. 

 

This role requires a blend of technical expertise, organizational skills, and leadership abilities to guide a core team of experts in developing innovative products and features. You will partner closely with Product Managers to define the best path to success while ensuring alignment across engineering, applied science, sales, marketing, user research, legal, and other functions. Additionally, you will drive internal and external communication, ensuring progress is visible, risks are surfaced early, and dependencies are proactively managed. 

 

Responsibilities: 

  • Own the delivery of programs of work. 

  • Assemble and organize a cross-functional core team. 

  • Create and maintain a program plan and roadmap. 

  • Drive initiative-level and quarterly planning. 

  • Set up and measure OKRs. 

  • Ensure the core team is in sync, stakeholders are well-informed, and decisions are made promptly. 

  • Proactively manage dependencies with other functions. 

  • Ensure risks and blockers are identified, tracked, communicated, and resolved swiftly. 

  • Improve internal processes and tools, introducing industry best practices. 

  • Facilitate communications, such as internal newsletters, to ensure visibility of your initiatives and your team’s results. 

 

Essential Skills and Experience: 

  • 2-5 years of experience in technical project management or program management, with a proven track record of delivering features or products from ideation to launch. 

  • Experience in launching products or features to new markets or geographies, including navigating localization, regulatory requirements, and market-specific challenges. 

  • Comfortable discussing technical matters with business people and business matters with technical people, expressing complex concepts in plain language to reach broader audiences. 

  • Quick to learn and adapt to complex concepts in dynamic environments. 

  • Strong skills in navigating ambiguity and working effectively with a diverse range of personalities and stakeholders. 

  • Experience with agile methodologies (Scrum, Kanban), tools (Jira, Confluence, Productboard, Looker) and SDLC. 

 

Desirable Experiences: 

  • Experience working in regulated environments, such as financial institutions is a strong plus. 

  • Background in developing SDKs and/or SaaS products is a strong plus. 

  • Familiarity with managing product certifications and audits is a plus. 

  • Knowledge of AWS and GCP cloud platforms is a plus. 

#LI-JS1

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:  

  • Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.  

  • Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.  

  • Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.  

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.  

 

Ready to Make an Impact?  

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.  

   

Apply today!  

 

For more information, visit www.entrust.com.  Follow us on, LinkedIn, Facebook, Instagram, and YouTube 

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected].

Recruiter:

Jack Steib

[email protected]

Skills Required

  • 2-5 years of experience in technical project management or program management
  • Experience in launching products or features to new markets
  • Strong skills in navigating ambiguity and stakeholders
  • Experience with agile methodologies and tools

Entrust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entrust and has not been reviewed or approved by Entrust.

  • Retirement Support Retirement plans are characterized as strong, with a notable employer match and a well-regarded 401(k) offering. This support materially strengthens total compensation.
  • Leave & Time Off Breadth Time-off provisions are described as generous, including substantial PTO and paid holidays with growth over tenure. Regional examples also highlight parental leave enhancements in some locations.
  • Flexible Benefits Hybrid and work-from-home options alongside flexible hours are available and support work–life balance. These arrangements add meaningful flexibility to the total rewards mix.

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The Company
Melbourne, VIC
2,800 Employees
Year Founded: 1994

What We Do

Entrust offers identity-based security software and services.

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