Jobs at Entrust

Own and execute the roadmap for a core document verification product area, improve verification accuracy and conversion, partner with Engineering, AI/ML, Design, Growth and Ops, use analytics and experimentation to validate hypotheses, and prioritise investments while ensuring regulatory and compliance alignment.

The Staff Firmware Engineer designs, implements, and supports embedded firmware solutions, manages project schedules, and collaborates in team environments for complex systems.

Support FP&A for the COO's IT and Software Operations organizations by producing financial reporting, forecasts, budgets, and ad hoc models; analyze variances, prepare presentations, handle month/year-end close tasks, reconcile accounts, and lead cross-functional finance projects to inform decision-making.

Create and maintain end-user, installation, admin, online help, and knowledge-base documentation for KeyControl products. Collaborate with engineers and product teams, follow style guides, validate steps, track tasks within Agile sprints, maintain version control, and update republished content. Produce visual diagrams and support documentation reviews and publishing.

As a Senior Full Stack Software Engineer at Entrust, you will develop, maintain, and enhance systems for secure identity verification, focusing on both frontend and backend technologies. This role emphasizes collaboration across teams and ensures high-quality product delivery while adhering to privacy and security standards.

The Senior Hardware Engineer will design high quality hardware security modules, manage engineering projects, ensure design reliability, and collaborate with multiple stakeholders.

The Systems Integrator manages end-to-end client integrations on the IDV platform, focusing on networking projects and providing technical guidance for API integrations.

The Inside Sales Representative drives new sales, manages customer relationships, qualifies leads, and supports sales processes while meeting revenue targets.

Provides second-level technical phone support for access control solutions installed on customer server environments. Diagnoses and resolves issues through phone, email, and remote connections; supports installations, configurations, upgrades, patches, migrations, and hardware/software troubleshooting. Delivers onsite and remote customer training, documents resolutions, escalates complex issues to engineering, supports colleagues through cross-training, and participates in 24/7 on-call coverage.

The Senior Product Manager will lead the strategy, development, and adoption of identity verification solutions, collaborating with various teams and analyzing market needs.

Join Entrust's PKI and Cryptography R&D team to design, implement, and test security‑critical backend components. Work on certificate and key management, secure communications, cryptographic algorithms and protocols, and post‑quantum cryptography prototyping using C/C++/Java in a hybrid Ottawa environment.

Deliver complex customer integrations for identity verification solutions. Develop integration plans, document technical requirements, coordinate cross-functional teams, manage implementation dependencies, resolve integration issues, and communicate scope, timelines, risks, and escalations. Serve as a technical resource for IDV integrations, support customer solutioning, improve documentation and integration practices, and share knowledge with teammates.

The Contract Specialist prepares and renews service contracts, reviews contract and sales order accuracy, manages contract database records, processes credits, prepares maintenance invoices, and coordinates with finance on billing and collections. The role analyzes contracts, supports maintenance renewals, improves reporting, and partners with business teams to maintain strong relationships and operational performance.

Supports sales teams as a technical advisor for Entrust Central Issuance solutions. Responsibilities include technical presentations, demonstrations, solution design, proposals, proof-of-concept activities, customer integrations, partner training, product testing, installations, troubleshooting, and identifying professional services opportunities. The role serves financial and government customers across North America and requires up to 40% travel.

Process accounting transactions and month-end closings: bank reconciliations, customer invoicing and collections, supplier invoice processing and payments, expense reports, VAT and other declarations, monthly accruals, balance sheet reviews and reporting, and support treasury forecasting.

The Principal Cloud DevOps Engineer will enhance infrastructure for ID verification solutions, automate deployments, manage teams, and collaborate with security teams.

Lead design, implementation, verification, and integration of VHDL-based FPGA solutions. Own FPGA architecture, drive delivery planning, mentor engineers, resolve timing/resource issues, and evolve FPGA processes including CI/CD and configuration management.

Own customer success for medium-to-large EMEA enterprise accounts: drive adoption, define measurable outcomes, run QBRs, analyze health metrics (Gainsight/Salesforce), mitigate risk, enable expansion, and collaborate cross-functionally to improve Entrust Identity solutions. Travel ~10–15% EMEA.

Manage a portfolio of SME customers across EMEA to drive adoption, onboarding, retention and growth. Monitor health scores, deliver technical and strategic guidance, collaborate with Sales and Product, identify cross-sell opportunities, and act as the customer advocate to improve product and service outcomes.

Build and maintain fullstack identity verification systems using React/TypeScript and backend languages (Python/Kotlin/Ruby). Design scalable APIs and microservices on cloud platforms, improve reliability and security, mentor engineers, drive architecture and deliver privacy-compliant features end-to-end.