Customer & Project Manager

Posted 3 Hours Ago
Be an Early Applicant
Lisbon, PRT
Hybrid
38K-52K Annually
Entry level
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Takeda exists to create better health for people, brighter future for the world.
The Role
Build relationships with healthcare professionals and institutions across Southern Portugal, execute territory and account plans, deliver approved scientific and product information, identify customer insights, support educational and omnichannel initiatives, and collaborate with commercial, medical, and market access teams. The role also involves monitoring market developments, using digital and analytical tools, and maintaining compliance, ethical standards, and customer-focused engagement.
Summary Generated by Built In

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Job Description

About the Role


In this role, you will help build and strengthen strategic relationships with healthcare institutions and stakeholders across Southern Portugal (field based role), supporting therapeutic areas focused on gastrointestinal diseases. You will be part of a team that works closely with healthcare professionals and organizations to improve patient outcomes while advancing business priorities. Your work will contribute to the successful execution of customer engagement strategies, field-based projects, and initiatives that create value for patients and healthcare systems. You will play a key role in generating customer insights, supporting omnichannel engagement, and helping teams make informed decisions that drive sustainable business growth. Working collaboratively with colleagues across different functions, you will help ensure a consistent, customer-focused approach while maintaining the highest standards of compliance, ethics, and integrity.


How You Will Contribute


  • Build trusted customer relationships by engaging healthcare professionals, hospital stakeholders, pharmacists, administrators, patient associations, and other relevant customers.
  • Execute territory and account plans aligned with therapeutic area strategies, customer needs, and business priorities.
  • Deliver scientific and product information to customers using approved materials and in accordance with compliance requirements.
  • Identify customer insights and opportunities by assessing healthcare system needs and translating findings into actionable recommendations.
  • Support customer-focused initiatives by helping plan and implement projects, educational programs, and omnichannel engagement activities.
  • Collaborate across functions by working closely with commercial, medical, market access, and other teams to ensure aligned customer engagement.
  • Monitor performance and market developments by providing feedback, field intelligence, and updates to internal stakeholders.
  • Leverage digital and analytical tools to enhance customer engagement, improve project execution, and support data-driven decision-making.

 

Qualifications


  • Bachelor's degree in life sciences, pharmacy, healthcare, business, or a related field.
  • Experience within the pharmaceutical, biotechnology, or healthcare industry.
  • Strong customer engagement, account management, and stakeholder management skills.
  • Ability to understand and communicate scientific and clinical information effectively.
  • Strong analytical, organizational, and project management capabilities.
  • Effective communication, presentation, and influencing skills.
  • Proficiency with customer relationship management systems, digital engagement tools, and data analytics platforms.
  • Fluency in the local language and English, with a demonstrated commitment to compliance and ethical conduct.

LocationsLisbon, Portugal

Base Salary Range:

€37,800.00 - €51,920.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.


For information about our benefits, please click here.

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Skills Required

  • Bachelor's degree in life sciences, pharmacy, healthcare, business, or a related field
  • Experience within the pharmaceutical, biotechnology, or healthcare industry
  • Strong customer engagement, account management, and stakeholder management skills
  • Ability to understand and communicate scientific and clinical information effectively
  • Strong analytical, organizational, and project management capabilities
  • Effective communication, presentation, and influencing skills
  • Proficiency with customer relationship management systems, digital engagement tools, and data analytics platforms
  • Fluency in the local language and English
  • Commitment to compliance and ethical conduct

Takeda Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.

  • Retirement Support — Retirement benefits include a dollar-for-dollar 401(k) match with immediate vesting, plus an additional annual contribution that increases with age and service. These features are positioned as a notable strength in the U.S. offering.
  • Parental & Family Support — Family supports span extended paid bonding leave alongside fertility, adoption, surrogacy, childcare, and caregiver resources. The scope of these programs is broad and prominent within the package.
  • Healthcare Strength — Health coverage spans PPO and HSA-enabled options with prescription, dental, and vision, complemented by mental-health support and a 24/7 EAP. The breadth of coverage and wellness resources is a recurring highlight.

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The Company
HQ: Cambridge, MA
50,000 Employees
Year Founded: 1781

What We Do

For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world.  We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts.   Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives.   Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.  

Why Work With Us

We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.

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