Technical Program Manager

Reposted 4 Days Ago
Hiring Remotely in Canada
Remote
Senior level
Food • Software • Hospitality
PAR Tech offers a complete suite of front- and back-office products to serve the enterprise needs of restaurants.
The Role
The Technical Program Manager at PAR will manage complex software programs, ensuring successful delivery through strategic planning, cross-functional collaboration, and effective communication.
Summary Generated by Built In

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

As a Technical Program Manager at PAR, you play a critical role in enabling the delivery of world-class products and services. You will operate in a fast-paced environment, bringing complex programs to life by balancing strategic thinking with hands-on execution.

This role has a strong focus on release programs, spanning program development, delivery, and ongoing support. You will lead large, cross-functional initiatives, manage dependencies, and ensure alignment across teams to drive successful outcomes. The ideal candidate is a results-oriented self-starter with proven experience in technical program management and/or release management, and the ability to influence without authority.

Position Location

Canada (Remote)

Reports To

Sr. Manager, Product Operations

What We’re Looking For

  • 5+ years of experience in program management, project management, or release management within a software development environment

  • Proven experience managing complex programs involving multiple cross-functional teams

  • Superior organizational skills with a strong focus on quality and execution rigor

  • Strong collaboration and relationship-building skills; able to bring together diverse personalities and functions

  • Comfort working with AI tools and adapting to change in evolving environments

  • Excellent communication skills, with the ability to document, present, and explain complex technical topics clearly to varied audiences

  • Experience creating executive-ready presentations and presenting to senior leaders

  • Strong listening skills and comfort asking thoughtful, clarifying questions

  • Passion for working with technical teams and environments

  • Strong leadership and influence skills without formal authority; a true servant leader

  • Excellent facilitation, negotiation, and conflict management skills

  • Experience working in agile development environments

  • High degree of ownership, independence, and adaptability in fast-paced settings

Additional Skills

  • Experience supporting large-scale software releases or platform transformations

  • Strong analytical and problem-solving capabilities

  • Ability to translate ambiguity into structured plans and execution paths

  • Comfort facilitating executive-level and large cross-functional meetings

Unleash Your Potential: What You Will Be Doing and Owning

  • Translate complex dependencies into adaptive resourcing and prioritization as plans evolve

  • Convert business needs into actionable implementation plans, including prioritization, scheduling, and resource planning

  • Develop and validate value drivers and business cases for major programs and track progress against outcomes

  • Own release-level prioritization, milestones, deliverables, and success criteria

  • Identify and manage external dependencies, risks, and logistics throughout program execution

  • Host and facilitate executive-level forums and large cross-functional program meetings

  • Distill complex program status, risks, and mitigation plans into clear, executive-ready updates

  • Build strong, trusted relationships with stakeholders across engineering, product, and business teams

  • Apply conflict resolution, cross-team collaboration, and precise communication to drive alignment and results

Interview Process

Interview #1: Video interview with Talent Acquisition (via MS Teams)
Interview #2: Video Interview with the Hiring Manager (via MS Teams)
Interview #3: Video Interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. 

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The Company
HQ: New Hartford, NY
2,000 Employees
Year Founded: 1968

What We Do

PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.

Why Work With Us

At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together.

For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.

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