Senior Technical Program Manager - International Expansion

Posted 3 Days Ago
Hiring Remotely in USA
Remote
Senior level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Dandy uses cutting-edge tech to empower dentists to give their patients a smile they’re proud of.
The Role
Lead and manage complex technical programs for international launches, ensuring delivery and alignment across engineering and product teams while mitigating risks and dependencies.
Summary Generated by Built In

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Dandy is hiring a Senior Technical Program Manager to join our rapidly scaling technology organization. Technical Program Managers at Dandy orchestrate the definition, delivery and rollout of complex, cross-functional initiatives that drive industry-defining products and experiences for our customers (Dentists). In this role, you'll be the primary orchestrator for impactful, cross-functional initiatives led by our Engineering, Product, and Design (EPD) teams, ensuring alignment and execution of technical programs critical for Dandy’s international expansion, from market evaluation through successful launch and scale.

What You'll Do

As a Senior Technical Program Manager you will:

  • Orchestrate and Drive Technical Programs: Lead the execution and delivery of complex, large-scale technical programs for International Launches, spanning multiple engineering teams and business functions.

  • Define Scope and Manage Readiness: Partner with stakeholders to define program scope, timelines, and success metrics, and manage the end-to-end technical readiness for new market launches, coordinating efforts across all relevant engineering and data teams.

  • Manage Timelines, Dependencies and Risk: Actively manage technical dependencies, resource allocation, risk mitigation, and resolve cross-team execution bottlenecks to ensure successful delivery.

  • Maintain Program Visibility and Alignment: Establish clear communication, develop comprehensive roadmaps, milestone tracking, and program timelines to keep all stakeholders informed, aligned, and accountable.

  • Facilitate Technical Decisions: Drive technical decision-making and architectural trade-offs to ensure the global platform is scalable, performant, and resilient across diverse international technical landscapes.

  • Resolve Blockers and Mitigate Risk: Actively identify and resolve cross-team dependencies, resource conflicts, and execution bottlenecks before they impact delivery.

What We're Looking For

We're looking for experienced technical program or product managers who can navigate complex technical landscapes while driving results in a fast-paced environment. We seek someone accustomed to working in a hyper-growth, customer obsessed organization.

  • 5+ years of experience in technical program management, managing complex software delivery programs from conception through launch and optimization.

  • Proven track record of successfully & rapidly delivering large-scale technical initiatives involving multiple engineering teams, product platforms, and stakeholders.

  • Strong technical background with ability to understand system architecture, APIs, infrastructure, and technical dependencies.

  • Exceptional project management skills with experience using tools like Jira, Smartsheet, or similar program management platforms.

  • Outstanding communication and stakeholder management abilities, with experience presenting to both technical and executive audiences

  • Entrepreneurial spirit: Self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving measurable impact.

Bonus Points For

  • Experience at an operationally-intensive company with complex technical infrastructure

  • Hands-on engineering or technical background (ability to read code, understand system design).

  • Direct experience managing technical programs for international expansion in SaaS, dental, or healthcare technology or similarly complex industries.

  • Familiarity with compliance frameworks relevant to global operations (e.g., GDPR, local payment regulations, etc.).

  • Data analysis skills including SQL, data visualization, and metrics-driven decision making.

  • Experience with DevOps practices, CI/CD pipelines, and release management.

  • Time spent at a venture-backed startup during hypergrowth scaling technical teams and infrastructure.

  • Experience managing programs with hardware/software integration components.

Req ID: J-847

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Top Skills

JIRA
Smartsheet
SQL

What the Team is Saying

Dylan DeSantis
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Chia-Hui Tai
Annette
Doriane
Dana
Kcy
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The Company
HQ: New York, NY
1,800 Employees
Year Founded: 2020

What We Do

Dandy is transforming the massive ($400B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we’re building custom, end-to-end, precision software and manufacturing from the ground up to provide high-quality, consistent, and affordable restorations to our doctors and their patients.

2 million people already have a Dandy product in their mouth and that number is rapidly growing.

Why Work With Us

At Dandy, we move fast—learning, growing, and tackling big challenges alongside the smartest, most driven teammates. We embrace discomfort, knowing growth happens outside our comfort zones.

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Dandy Offices

Remote Workspace

Employees work remotely.

We flex-first, which means trusting you to own your day and deliver, working where and how you want. We empower everyone to balance work and life in the way that works best for them. Due to the nature of the work, some roles need to be on-site.

Typical time on-site: None
HQNew York, NY
Brazil
Canada
Costa Rica
South Africa
Egypt
United Kingdom
Singapore
Carrollton, TX
Lehi, UT
Learn more

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