Technical Program Manager

Posted Yesterday
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Amman, JOR
In-Office
Senior level
Information Technology • Consulting
The Role
Lead complex technical programs from inception to delivery, owning governance, cross-team dependencies, risks, KPIs, and executive communication. Provide technical leadership on architecture and engineering practices, drive planning and prioritization, resolve blockers, and ensure cross-functional alignment across Engineering, QA, Product, and Architecture.
Summary Generated by Built In
About the Role

We are looking for a Senior Technical Program Manager with a strong technical engineering background and proven experience leading complex technology programs from inception to delivery.

The ideal candidate will have started their career in a hands-on technical role such as Software Engineering, QA Engineering, Development, or a similar technical discipline, and subsequently moved into technical program management.

This role requires someone who can operate at both technical and program leadership levels — understanding architecture and engineering discussions, while also driving governance, delivery, dependencies, risks, and executive decision-making across multiple teams.
Key Responsibilities

  • Lead complex technical programs from inception through delivery, ensuring alignment with business and technical objectives.
  • Own program governance, delivery frameworks, milestones, risks, and overall execution.
  • Take ownership of cross-team dependencies and proactively resolve blockers.
  • Facilitate executive-level discussions and support data-driven technical and delivery decisions.
  • Provide technical leadership and maintain a strong understanding of solution architecture, engineering practices, and technical dependencies.
  • Partner closely with Engineering, QA, Architecture, Product, and other technical teams to ensure successful program delivery.
  • Drive technical program planning, prioritization, execution, and continuous improvement.
  • Identify risks, dependencies, and delivery challenges early and implement effective mitigation strategies.
  • Lead cross-functional teams across multiple projects and workstreams.
  • Establish and monitor program KPIs, delivery metrics, and progress against objectives.
  • Communicate program status, risks, dependencies, and key decisions to senior leadership and executive stakeholders.
  • Operate effectively in fast-paced and ambiguous environments, making sound decisions and driving resolution.

Requirements
  • 6+ years of experience in Technical Program Management, Technical Project Management, or a similar technical delivery leadership role.
  • Strong technical background, ideally having started a career in Software Engineering, QA Engineering, Development, or another technical engineering discipline.
  • Proven professional experience managing technical programs from inception to delivery in a senior role.
  • Strong understanding of software development lifecycle, engineering practices, and technical architectures.
  • Ability to understand and confidently discuss technical concepts, architecture, integrations, dependencies, and engineering challenges with technical teams.
  • Strong expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban.
  • Proven experience in program governance and cross-functional delivery.
  • Strong stakeholder management and executive communication skills.
  • Ability to facilitate executive decisions and communicate complex technical topics clearly to senior leadership.
  • Proven ability to manage cross-team dependencies across multiple projects and workstreams.
  • Strong risk identification, mitigation, problem-solving, and decision-making skills.
  • Experience with project/program management tools such as Jira and Azure DevOps.
  • Demonstrated ability to lead cross-functional technical teams in complex and dynamic environments.
  • Strong understanding of technical program delivery, architecture ownership, and engineering best practices.
  • Comfortable working in ambiguous, fast-paced environments and driving initiatives with limited direction.
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field preferred.
  • Relevant technical, Agile, or program management certifications are a plus.

Skills Required

  • 6+ years of experience in Technical Program Management or similar technical delivery leadership
  • Proven experience managing technical programs from inception through delivery
  • Strong understanding of software development lifecycle and engineering practices
  • Ability to understand and discuss technical concepts, architecture, integrations, and dependencies with engineering teams
  • Expertise in Agile methodologies and delivery frameworks (Scrum and Kanban)
  • Experience with program governance, cross-functional delivery, and executive communication
  • Proven ability to manage cross-team dependencies across multiple projects and workstreams
  • Strong risk identification, mitigation, problem-solving, and decision-making skills
  • Experience with project/program management tools such as Jira and Azure DevOps
  • Demonstrated ability to lead cross-functional technical teams in complex environments
  • Comfortable operating in ambiguous, fast-paced environments and driving initiatives with limited direction
  • Strong technical background (ideally started career in Software Engineering, QA Engineering, or Development)
  • Bachelor's degree in Computer Science, Engineering, IT, or related technical field
  • Relevant technical, Agile, or program management certifications
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The Company
HQ: Seattle, Washington
171 Employees
Year Founded: 2014

What We Do

We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible

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