The Role
Lead end-to-end technical programs across security, cloud, data center, and platform engineering. Drive governance, risk reduction, compliance, cross-functional alignment, executive reporting, KPIs, and delivery of infrastructure and security transformation initiatives for global teams.
Summary Generated by Built In
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
At Itron, we are innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world by helping customers protect and optimize essential resources for today and tomorrow. Our teams are customer-centric, collaborative, innovative, and committed to making a meaningful impact through technology.
We are seeking an experienced Technical Program Manager to lead complex, cross-functional security and infrastructure programs across cloud, data center, platform engineering, Information Security (InfoSec), IT, Customer Success, engineering, and business teams. This role will apply advanced program management practices to drive alignment, reduce risk, enhance organizational security posture, and deliver strategic initiatives that support business and customer outcomes.
The ideal candidate is an authentic and accountable leader who thrives in fast-paced environments, builds strong partnerships across diverse teams, and drives measurable results through agile execution and continuous improvement.
Duties & Responsibilities
Key Competencies
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1
We are seeking an experienced Technical Program Manager to lead complex, cross-functional security and infrastructure programs across cloud, data center, platform engineering, Information Security (InfoSec), IT, Customer Success, engineering, and business teams. This role will apply advanced program management practices to drive alignment, reduce risk, enhance organizational security posture, and deliver strategic initiatives that support business and customer outcomes.
The ideal candidate is an authentic and accountable leader who thrives in fast-paced environments, builds strong partnerships across diverse teams, and drives measurable results through agile execution and continuous improvement.
Duties & Responsibilities
- Lead complex, cross-functional programs spanning security, cloud, data center, platform engineering, infrastructure modernization, operational readiness, and enterprise transformation initiatives.
- Manage the end-to-end planning, execution, governance, and delivery of programs, including cybersecurity, data protection, compliance, and risk reduction efforts.
- Partner closely with Information Security, IT, Customer Success, Engineering, Product, and business stakeholders to ensure program objectives align with organizational priorities and customer needs.
- Drive cross-functional collaboration by establishing clear goals, ownership, decision frameworks, and communication plans across globally distributed teams.
- Facilitate program governance activities, risk reviews, dependency management, and stakeholder engagement to ensure successful delivery within scope, budget, and timeline expectations.
- Identify, assess, prioritize, and mitigate program risks while proactively addressing issues and removing delivery obstacles.
- Prepare and deliver executive-level communications, including status updates, technical narratives, decision documents, KPI dashboards, milestone reporting, and remediation plans.
- Support effective decision-making by presenting trade-offs, clarifying responsibilities, escalating critical issues when necessary, and aligning stakeholders on strategic outcomes.
- Monitor and report on program performance through KPIs, audit findings, compliance activities, remediation efforts, and operational metrics.
- Champion continuous improvement by evaluating processes, implementing best practices, and enhancing program governance and reporting capabilities.
- Foster a culture of accountability, collaboration, innovation, and operational excellence across all program activities.
- Promote secure, resilient, and customer-focused technology solutions that strengthen the organization's overall security posture.
- Bachelor's degree in Computer Science, Engineering, Information Security, Information Systems, or a related field, or equivalent practical experience.
- 5+ years of program management or technical program management experience leading complex, cross-organizational initiatives.
- Proven experience managing multiple concurrent workstreams from initiation through delivery, including planning, governance, risk management, dependency management, and executive reporting.
- Technical knowledge in one or more of the following areas: cloud platforms, data center infrastructure, platform engineering, software delivery, networking, security operations, operational tooling, or enterprise systems.
- Experience partnering with engineering and operational teams to develop technical plans, evaluate alternatives, resolve challenges, and align on system-level decisions.
- Demonstrated ability to build productive relationships across global teams, senior leadership, customers, partners, and diverse stakeholder groups.
- Strong written and verbal communication skills with the ability to communicate effectively to both technical and non-technical audiences.
- Experience with Agile, Lean, continuous improvement methodologies, and measurable delivery frameworks including KPIs, milestones, risk registers, dependency tracking, and program reviews.
- Strong analytical, critical-thinking, and problem-solving skills with the ability to navigate ambiguity and drive outcomes.
- Ability to lead with authenticity, accountability, and a customer-centric mindset while balancing strategic objectives and operational priorities.
- Experience leading security, compliance, remediation, audit, or enterprise risk-reduction initiatives in customer-facing or enterprise environments.
- Strong understanding of cloud security and infrastructure operations, particularly within Microsoft Azure and/or Amazon Web Services (AWS).
- Familiarity with industry security frameworks and compliance standards, including NIST, ISO 27001, SOC 1, SOC 2, security controls, audit remediation, and evidence management practices.
- Experience with DevSecOps principles and integrating security practices into software development, deployment, and operational workflows.
- Experience leading large-scale infrastructure transformation, cloud migration, data center modernization, platform engineering, or operational readiness programs.
- Professional certifications such as PMP, PMI-ACP, SAFe, Release Train Engineer (RTE), Certified Scrum Master, CISSP, CISM, CISA, CRISC, Security+, or comparable credentials.
- Experience supporting utilities, energy, technology, SaaS, infrastructure, or highly regulated industries.
Key Competencies
- Program Management Excellence
- Cross-Functional Leadership
- Strategic Planning & Execution
- Stakeholder Communication & Influence
- Customer-Centric Mindset
- Risk Management & Governance
- Continuous Improvement
- Agile Delivery
- Critical Thinking & Problem Solving
- Decision-Making and Prioritization
- Collaboration and Relationship Building
- Accountability and Results Orientation
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Security, Information Systems, or related field, or equivalent practical experience.
- 5+ years of program management or technical program management experience leading complex, cross-organizational initiatives.
- Proven experience managing multiple concurrent workstreams from initiation through delivery, including planning, governance, risk management, dependency management, and executive reporting.
- Technical knowledge in one or more: cloud platforms, data center infrastructure, platform engineering, software delivery, networking, security operations, operational tooling, or enterprise systems.
- Experience partnering with engineering and operational teams to develop technical plans, evaluate alternatives, resolve challenges, and align on system-level decisions.
- Demonstrated ability to build productive relationships across global teams, senior leadership, customers, partners, and diverse stakeholder groups.
- Strong written and verbal communication skills for technical and non-technical audiences.
- Experience with Agile, Lean, continuous improvement methodologies and delivery frameworks including KPIs, milestones, risk registers, dependency tracking, and program reviews.
- Strong analytical, critical-thinking, and problem-solving skills with the ability to navigate ambiguity and drive outcomes.
- Ability to lead with authenticity, accountability, and a customer-centric mindset while balancing strategic objectives and operational priorities.
- Experience leading security, compliance, remediation, audit, or enterprise risk-reduction initiatives in customer-facing or enterprise environments.
- Strong understanding of cloud security and infrastructure operations, particularly Microsoft Azure and/or Amazon Web Services (AWS).
- Familiarity with industry security frameworks and compliance standards (NIST, ISO 27001, SOC 1, SOC 2), security controls, audit remediation, and evidence management.
- Experience with DevSecOps principles and integrating security into software development, deployment, and operational workflows.
- Experience leading large-scale infrastructure transformation, cloud migration, data center modernization, platform engineering, or operational readiness programs.
- Professional certifications such as PMP, PMI-ACP, SAFe, RTE, CSM, CISSP, CISM, CISA, CRISC, Security+, or comparable credentials.
- Experience supporting utilities, energy, technology, SaaS, infrastructure, or highly regulated industries.
Itron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Itron and has not been reviewed or approved by Itron.
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Healthcare Strength — Medical, dental, and vision coverage are complemented by HSA/FSA options, life and disability insurance, an EAP, and mental‑health resources, with plans characterized as strong for U.S. employees.
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Retirement Support — A 401(k) with company match is standard, and recent company materials describe a comparatively strong matching formula alongside access to an ESPP.
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Leave & Time Off Breadth — Policies include unlimited PTO for many salaried roles and paid holidays. Hybrid/remote options also appear in recent postings.
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The Company
What We Do
Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our proven portfolio of smart networks, software, services, meters and sensors helps our customers better manage energy and water for the people they serve.
