Technical Program Manager

Posted 3 Days Ago
Be an Early Applicant
Santa Clara, CA, USA
In-Office
190K-220K Annually
Senior level
Software • Analytics
The Role
Lead and drive engineering programs end-to-end: release management, cross-functional initiatives, status reporting, process design, and automation/AI adoption to ensure on-time delivery and alignment across product, engineering, and technical field teams.
Summary Generated by Built In

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.

Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security.

Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations.

Forward Networks is looking for a Technical Program Manager

Core accountability: Drive execution across engineering programs, including releases, cross-functional initiatives, and the communications and coordination infrastructure that keeps a scaling org aligned.

What you'll own:

  • Release management end-to-end: SDLC coordination from product definition through production deployment, dependency mapping, release cadence, risk identification, and escalation before deadlines slip
  • Cross-functional programs that span engineering, product, and the technical field: scoping, sequencing, and driving them to outcomes
  • Internal engineering communications: status reporting, exec updates, and the cadence of how engineering keeps the rest of the org informed
  • Process design that gets teams aligned without adding bureaucracy. Lightweight, followed, and retired when no longer useful
  • Automation and AI leverage: identify what should be automated, partner with engineers to implement, and use AI for status tracking, documentation, and dependency analysis

What matters:

  • Track record running multi-team SaaS releases and broader engineering programs with complex dependencies
  • Technical depth to distinguish realistic from fantasy (networking or infrastructure background a plus)
  • Translates fluently between technical teams and business stakeholders
  • Builds lightweight processes that actually get followed
  • Knows when to push back on scope or timeline vs. when to escalate
  • Comfortable being the person who asks "are we still on track?" repeatedly, and the one who reframes the question when the answer keeps being "yes" but the evidence says otherwise

What this isn't:

  • Pure project management. You need technical credibility
  • Pure engineering. You're not writing runbooks or going on-call
  • Order-taker. You'll challenge unrealistic commitments and unclear program goals
  • Customer-facing. This role is internal

The base pay range for this role is between $190,000 and $220,000. Base pay will depend on your skills, qualifications, experience, and location


Skills Required

  • Track record running multi-team SaaS releases and complex engineering programs
  • Release management and SDLC coordination from product definition through production deployment
  • Ability to scope, sequence, and drive cross-functional programs to outcomes
  • Technical depth and credibility to evaluate technical tradeoffs
  • Networking or infrastructure background
  • Strong translation and communication between technical teams and business stakeholders
  • Design lightweight, effective processes and governance
  • Experience identifying and partnering to implement automation and AI for processes and tracking
  • Ability to identify risks, push back on unrealistic scope, and escalate appropriately

Forward Networks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Forward Networks and has not been reviewed or approved by Forward Networks.

  • Fair & Transparent Compensation Pay is considered competitive for a mid-stage infrastructure/software company across several roles and locations. Signals point to strong totals in technical and select go-to-market positions.
  • Equity Value & Accessibility Equity is broadly offered to all employees, creating ownership potential alongside salary and bonus. As a private company, perceived value can rise with company performance and future liquidity.
  • Healthcare Strength Medical, dental, and vision coverage is described as top-grade for employees and dependents. Company materials consistently highlight strong core health benefits across hiring channels.

Forward Networks Insights

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The Company
HQ: Palo Alto, CA
70 Employees
Year Founded: 2013

What We Do

The future of network operations is network modeling. Forward Networks' flagship platform Forward Enterprise gives users a mathematically accurate network digital twin. Forward enables perfect network visibility, full path analysis, security policy verification, and change prediction, freeing up time and saving you money.

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