The Role
Lead and coordinate cross-functional programs, define priorities and roadmaps, communicate plans and risks to stakeholders, improve processes, and drive delivery across engineering, infrastructure, and partner teams while balancing TPM, EM, and product responsibilities.
Summary Generated by Built In
TPM - Senior TPM
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants Paytm offers acquiring devices like Sound box, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial
As a Technical Program Manager, you will collaborate closely with engineering, infrastructure, and partner teams to deliver world-class products. You will represent the team internally in various product and cross-functional initiatives, define priorities, bring clarity, and lead continuous agile development.
What You'll Do
* Wear multiple hats as TPM, EM, and Product to drive results.
* Champion execution, navigate ambiguity, and lead with clear prioritization and goals.
* Communicate program plans, status, risks, and mitigation strategies to stakeholders.
* Identify key technology solutions/services to define the team roadmap.
* Drive internal process improvements across multiple teams and functions.
* Communicate effectively with both technical and non-technical individuals.
Skills That Will Help You Succeed
* 10 to 14 years of experience handling complex programs across multiple teams.
* Understanding of Software Development & Release Processes.
* Experience navigating ambiguity and building programs from scratch.
* Strong oral and written communication skills.
* Ability to think clearly, analyze quantitatively, problem-solve, and prioritize.
* Proven track record of driving impact for users & business.
* Desirable: Analytical skills and experience with tools like Tableau.
Why join us :
Because you get an opportunity to make a difference, and have a great time doing that.
You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people.
We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Learn more about the exciting work we do in Tech by reading our Engineering blogs.
Compensation:
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!
Skills Required
- 10 to 14 years of experience handling complex programs across multiple teams
- Understanding of Software Development and Release Processes
- Experience navigating ambiguity and building programs from scratch
- Strong oral and written communication skills
- Ability to think clearly, analyze quantitatively, problem-solve, and prioritize
- Proven track record of driving impact for users and business
- Analytical skills and experience with tools like Tableau
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
