Technical Program Manager (TPM), Central Operations

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA
In-Office
114K-145K Annually
Mid level
Edtech • Enterprise Web • HR Tech • Software
Handshake is the number one site for college students to find a job.
The Role
The Technical Program Manager will oversee operational programs in Trust & Safety, Pay Operations, and Contractor Management, ensuring efficient execution through program management and data analysis.
Summary Generated by Built In

About Handshake
Handshake is the career network for the AI economy. 20 million knowledge workers, 1,600 educational institutions, 1 million employers (including 100% of the Fortune 50), and every foundational AI lab trust Handshake to power career discovery, hiring, and upskilling, from freelance AI training gigs to first internships to full-time careers and beyond. This unique value is leading to unparalleled growth; in 2025, we tripled our ARR at scale.

Why join Handshake now:

  • Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel

  • Work hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions

  • Join a team with leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others

  • Build a massive, fast-growing business with billions in revenue

The Role

The Technical Program Manager (TPM), Central Operations will be an individual contributor responsible for driving the execution of operational programs across key central ops functions, including Trust & Safety, Pay Operations, and Contractor Management. This role is highly hands-on and focused on designing, improving, and scaling operational processes through strong program management, technical fluency, and data-driven decision making.

The TPM will work closely with partners in Legal, Finance, Product, Engineering, Analytics, and Delivery to translate business and operational needs into clear requirements, execution plans, and measurable outcomes. The ideal candidate is detail-oriented, comfortable working deeply within operational workflows, and energized by turning complex, cross-functional problems into scalable solution

You Have
  • Experience in technical program management, operations, or a similar IC role supporting cross-functional initiatives.

  • Strong SQL and data analysis skills; ability to independently investigate operational data and surface actionable insights.

  • Proven ability to manage multiple programs or workstreams simultaneously with strong attention to detail.

  • Comfort working “in the weeds” of operational workflows and translating messy real-world processes into structured plans.

Bonus Points:

  • Strong written and verbal communication skills, especially in documenting requirements and communicating status, risks, and tradeoffs.

  • Ability to influence cross-functional partners and drive progress without formal authority.

  • A bias toward execution and continuous improvement.

We Offer

Handshake delivers benefits that help you feel supported and thrive at work and in life.

The below benefits are for full-time US employees.

🎯 Ownership: Equity in a fast-growing company

💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

🍼 Family Support: Paid parental leave, fertility benefits, parental coaching

💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend

📚 Growth: $2,000 learning stipend, ongoing development

💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days

🤝 Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.

Top Skills

SQL
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
700 Employees
Year Founded: 2014

What We Do

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

Why Work With Us

How someone builds their career is foundational. We believe in working with the higher education community to help students build meaningful careers. We are at the nexus of universities, students and employers— and we’re able to connect the very best pieces of each side. We’re proud to create a community where students can be more successful.

Gallery

Gallery

Similar Jobs

Hybrid
San Francisco, CA, USA
850 Employees
120K-170K Annually

Omnispace360 Logo Omnispace360

Business Development Director

Digital Media • Events • Marketing Tech • Software • Virtual Reality
Remote or Hybrid
San Jose, CA, USA
15 Employees
80K-120K Annually

ClickMint Logo ClickMint

Marketing Project Manager

AdTech • eCommerce • Marketing Tech • Generative AI
Hybrid
Malibu, CA, USA
9 Employees
85K-100K Annually

ClickMint Logo ClickMint

Machine Learning Engineer

AdTech • eCommerce • Marketing Tech • Generative AI
Hybrid
Malibu, CA, USA
9 Employees
150K-165K Annually

Similar Companies Hiring

Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees
Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account