Technical Program Manager, Extensibility Platform

Posted Yesterday
Hiring Remotely in US
Remote
Senior level
Payments • Software
The Role
Own Stripe’s Extensibility program across Scripts, Custom Objects, and Workflows. Drive cross-organizational decisions, launch critical paths, roadmap alignment, scope and trade-off decisions, and collaboration among engineering, product, ProServ, and Partnerships teams. Translate complex technical considerations into strategic decisions while resolving conflicts and ensuring successful delivery of a major platform initiative.
Summary Generated by Built In
Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About our organization

The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.

Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.

Stripe has three interconnected extensibility primitives:

Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).

Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.

Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.

These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.

What you’ll do

We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.

In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program. 

  • Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
  • Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
  • Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
  • Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers.
QualificationsMinimum requirements
  • 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
  • Strong product sense and ability to understand enterprise customer needs
  • Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
  • Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
  • Proven track record of successful program delivery in complex technical environments
  • Bachelor's degree or equivalent practical experience
Preferred Qualifications
  • Background in product management or product operations
  • Experience with developer platforms, API products, or payment systems

Skills Required

  • 5+ years of technical program management experience driving complex cross-organizational programs
  • Strong product sense and ability to understand enterprise customer needs
  • Ability to communicate precisely and credibly with engineering, product, and executive audiences
  • Ability to translate complex technical trade-offs into strategic decisions and drive alignment
  • Ability to lead and align cross-functional teams, drive decisions, resolve conflict, and build consensus
  • Proven track record of successful program delivery in complex technical environments
  • Bachelor’s degree or equivalent practical experience
  • Background in product management or product operations
  • Experience with developer platforms, API products, or payment systems

Stripe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.

  • Healthcare Strength — Healthcare is described as comprehensive, including medical, dental, vision, EAP, and mental‑health support such as therapy sessions; wellness resources are consistently highlighted across materials. Coverage breadth and depth are repeatedly positioned as a core strength.
  • Parental & Family Support — Paid parental leave for birthing and non‑birthing parents, fertility benefits, and adoption assistance are emphasized, making family support a standout element. Feedback suggests these programs compare favorably to common tech benchmarks.
  • Wellbeing & Lifestyle Benefits — Wellness stipends, gym reimbursement, and onsite meals/snacks (where available) are commonly offered, with flexible lifestyle funds supporting varied needs globally. Education stipends and similar perks further bolster day‑to‑day wellbeing.

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The Company
HQ: San Francisco, CA
5,360 Employees
Year Founded: 2010

What We Do

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

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