Technical Program Management Lead

Reposted Yesterday
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San Francisco, CA, USA
Hybrid
232K-290K Annually
Senior level
Software
Our mission is to change the way developers build software.
The Role
Lead end-to-end delivery of large cross-functional engineering, product, and design programs. Define program structure and success metrics, track dependencies and risks, run planning and coordination ceremonies, communicate program health, partner with leadership to improve planning and execution, and support hiring and onboarding readiness.
Summary Generated by Built In
ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows.

AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly—and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast.

At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't—and that's the problem we solve.

Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails.

Let's build the future together.
WHAT YOU'LL DO:

As a Technical Program Manager at Retool, you'll be the connective tissue across our engineering, product, and design organizations - keeping complex, multi-team programs on track and ensuring we ship the right things at the right time. You'll own end-to-end delivery of our most critical cross-functional initiatives, from scoping and planning through launch and retrospective.

This role sits at the intersection of execution and communication. You'll work across product, engineering, design, and go-to-market teams to drive alignment, surface risks early, and remove blockers before they slow us down. You’re a force multiplier for the teams you support.

WHO YOU'LL WORK WITH:

You'll partner closely with engineering leads, product managers, and senior leadership across the company. You'll run programs that span multiple teams and functions, from platform infrastructure to customer-facing product launches. You'll also work with our operations and GTM teams to coordinate internal readiness for major releases.

We're a lean, high-velocity team, and TPMs here own more than just schedules - they shape how programs get structured, influence technical decisions, and help the org learn how to work better over time.

IN THIS ROLE, YOU'LL:

  • Own end-to-end program management for large, cross-functional EPD initiatives—from kickoff through retrospective 
  • Define program structure, milestones, and success metrics in partnership with engineering leads and product managers
  • Track dependencies, surface risks proactively, and drive resolution before they become blockers
  • Run planning and coordination ceremonies (kickoffs, weekly syncs, milestone reviews) that are actually useful—not just status updates
  • Build transparency across teams through clear, consistent communication on program health, decisions, and tradeoffs
  • Partner with EPD leadership to improve how we plan, prioritize, and execute across the org
  • Support hiring and onboarding readiness for EPD teams as we scale

THE SKILLSET YOU'LL BRING:

  • 5+ years of technical program management or related experience (engineering, product operations, or similar)
  • Demonstrated ability to manage complex, cross-functional programs in a fast-moving environment
  • Strong technical intuition - you can hold your own in technical conversations, understand architectural tradeoffs, and know when to ask the right questions
  • Excellent written and verbal communication; you can tailor your message to engineers, executives, and everyone in between
  • High ownership mentality: you treat the programs you run as your own and do whatever it takes to make them succeed
  • Experience with agile delivery, program planning, and tooling like Linear, or similar

For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. 
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The base pay range for this role is $232,000 – $290,000 per year.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

Skills Required

  • 5+ years of technical program management or related experience (engineering, product operations, or similar)
  • Demonstrated ability to manage complex, cross-functional programs in a fast-moving environment
  • Strong technical intuition; ability to engage in technical conversations and understand architectural tradeoffs
  • Excellent written and verbal communication skills, with ability to tailor messages to engineers and executives
  • High ownership mentality and accountability for program outcomes
  • Experience with agile delivery, program planning, and tooling like Linear (or similar)
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The Company
HQ: San Francisco, CA
350 Employees
Year Founded: 2017

What We Do

Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time. Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!

Why Work With Us

Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!

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