Jobs at Retool

As a GTM Engineer, you will build technical solutions for GTM teams, improve internal tools, and experiment with AI to enhance workflows. You'll collaborate across departments, document best practices, and contribute to effective tool usage.

The role involves defining key metrics for customer success, analyzing customer behavior, and leveraging AI tools to enhance strategic decisions while collaborating across departments.

The Product Manager will drive critical workstreams on Retool's Enterprise Platform, overseeing deployment infrastructure, permissions, compliance, and scaling challenges while collaborating with engineering and customers to ensure enterprise adoption and trust.

This role involves defining customer metrics, delivering insights to inform strategy, and driving alignment across teams to improve customer outcomes using data and AI tools.

Provide commercial legal support for sales and vendor contracts (MSAs, DPAs, NDAs, order forms), build contract templates and legal ops processes, partner with Finance/Trust, monitor AI-related legal developments, and assist Senior Corporate Counsel on special projects.

Partner with Enterprise AEs to run technical presales for Retool: qualify customers, demo architecture and agentic AI capabilities, lead hands-on evaluations, influence deals, and support German-speaking DACH accounts including occasional onsite visits.

As a Data Scientist at Retool, you will analyze customer behavior and business performance, build analytical models, and provide insights to guide strategy across teams.

As a Senior Escalation Engineer, you will manage critical customer issues, provide advanced technical support, and mentor team members to enhance technical support capabilities.

Lead design for Retool's platform systems, focusing on AI integration and user experience while collaborating with product and engineering teams.

Lead and oversee Solutions Architects to design and implement full-stack Retool solutions, integrate enterprise systems, enable partners, scope and sell professional services, and drive internal initiatives to scale the Professional Services practice while directly delivering technical, customer-facing engagements.

Lead customer-facing, hands-on implementations using Retool: build full-stack apps, integrate with enterprise systems, advise partners, scope and deliver professional services, enable partners, and drive strategic initiatives to scale the practice.

Lead day-to-day workplace operations and employee experience for Retool's New York hub. Manage vendors, facilities, budgets, workplace technology, events, onboarding, and cross-team partnerships. Serve as onsite culture carrier, IT liaison for AV and hardware, and support global workplace standards and programs.

Lead technical customer engagements to design and implement full-stack solutions using Retool. Build Retool applications, integrate enterprise systems, enable partners, scope and deliver professional services, and provide technical guidance and risk management to ensure scalable, production-grade internal tools.

Own post-sale growth for a portfolio of large enterprise accounts. Build executive relationships, run whitespace analysis, design growth programs, drive internal marketing events, surface qualified expansion opportunities, run product demos and light prototyping, and provide field insights to Product, Engineering, and GTM leadership to expand Retool adoption and measurable business value.

Build tools, systems, and processes that enhance developer productivity at Retool, including build systems, release pipelines, and testing frameworks.

As a Software Engineer at Retool, you will enhance the core editor's UX, work on application scalability, debug customer issues, and assist in recruiting engineers, all while collaborating closely with product and design teams.

As a Business Development Representative at Retool, you will prospect target accounts, create outbound strategies, and achieve sales metrics while using Salesforce for pipeline management.

Build and integrate observability platforms for products and internal systems, ensuring high availability and scalability. Collaborate with teams to implement observability solutions.

Drive architectural design of backend services, ensure security and efficiency, and manage production services on AWS EKS.

The Account Executive will manage enterprise sales for Retool, develop strategic plans, build customer relationships, and collaborate with engineering and sales teams to close large deals.